Quality Assurance Supervisor

Our core values of Community, Compassion, Empowerment, and Excellence are at the heart of our culture and everything we do.

The Quality Assurance Supervisor is a professional, registered nurse or Allied Health Professional responsible for all the quality activities of the organization.  The Quality Assurance Supervisor has accountabilities for the monitoring, implementation and evaluation of processes and programs to meet regulatory, accreditation and standards of practice.

Benefits for a Quality Assurance Supervisor:

• Health insurance – first of the month after 30 days employment
• Dental insurance – first of the month after 30 days employment
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Account (FSA)
• Dependent Care Account
• Earned Time
• Retirement Account
• Pension Contribution
• Longevity Benefit
• Tuition reimbursement
• Continuing Education
• Tuition Discount Program
• Cell Phone Discount
• Gym Discount
• AAA Membership

Responsibilities of a Quality Assurance Supervisor:

• Responsible for the oversite and monitoring of the organization’s quality assurance activities.
• Collaborates with Performance Nurse Educator and clinical supervisors to provide a process to promote and ensure employee orientation, competency and in-service education programs.
• Monitors organization compliance with regulatory and accreditation standards.
• Responsible for managing quality assurance review process, including managing the members of quality assurance team, ensuring documentation and OASIS review processes are optimized for compliance, and quality outcomes.
• Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns.
• Collaborates with Marketing and Community Outreach Manager to implement community education that meets community education needs.
• Promotes self-growth and collegial relationships with others in the home care industry.

Qualifications of a Quality Assurance Supervisor:

• Registered nurse or Allied Health Professional with current professional licensure to practice in the State of New Hampshire.
• Bachelor’s degree.
• Three (3) to five (5) year's home care experience.
• Excellent understanding of performance improvement, quality assurance, and
  utilization management.
• Is self-directed and able to work with minimal supervision.
•  Has excellent coordination and communication skills.
• Automobile insurance
• Physical within the last year
• Two-step TB test
• Flu vaccine

Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in 32 towns in the Lake Sunapee, Connecticut Valley and Upper Valley regions of New Hampshire.

Lake Sunapee Region VNA is an Equal Opportunity Employer.