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Front Desk Supervisor-Residence Inn by Marriott, North Conway

Lafrance Hospitality

Conway, new hampshire


Job Details

Full-time

6/10/2024


Full Job Description

Come join our Team at the Residence Inn by Marriott, North Conway!

We are currently looking for a self-motivated, guest-focused candidate to fill the position of Front Desk Supervisor. The ideal candidate will be welcoming, efficient & professional.

The Front Desk Supervisor is responsible for the success of the front desk, ensuring outstanding guest satisfaction. The Front Desk Supervisor assists in all areas of the hotel to achieve and maintain Residence Inn by Marriott and Lafrance Hospitality standards.

Refer a friend once you join and earn up to $500!!!

Daily Pay - Get Paid Any Day!

Pay: $18-$22 Per Hour

Shift: Full Time

Schedule: Day shift, Evening shift, Holidays, Morning shift

Keywords: Hotel Front Desk, Supervisor, Front Desk Agent

Responsibilities

  • Works to achieve a friendly atmosphere for fellow associates and hotel guests
  • Displays exemplary performance as an example for the staff to emulate
  • Performs training and revenue management strategies with the staff
  • Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
  • Ensures that policy and procedure are followed and administered consistently
  • Is knowledgeable about all brand standards
  • Maintains a positive, cooperative work environment between personnel and management

Requirements

  • Minimum 1-2 years hotel front desk experience
  • Supervisory experience preferred
  • FOSSE & Prior Marriott Brand experience preferred, not required
  • Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
  • Excellent communication skills
  • Comfortable with hotel computer reservation systems
  • Ability to teach adult learners
  • Available to work a flexible schedule ( Nights & weekends )

Benefits

  • PTO & 401K
  • Health & Dental
  • Brand Wide Room Discounts
  • Company Wide Room Discount Program
  • 90 day Review & Annual Review Program
  • Extensive Room for Growth
  • Paid Training

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