Field Service Technician

Like to solve problems? Want challenging work? Like to travel? Want to be part of an organization that is a leader in their industry? Get your career moving forward today! this is a growing, global manufacturer looking for a Field Service Technician for its Product Development Group. We are looking for a Field Service Technician who is self-directed, at ease dealing directly with the customer, can write technical reports, and make and assist the Engineering team with product improvement recommendations.

Qualified Candidates Will Possess The Following

• 5 years in a Field Service role with decision-making responsibility
• Electronics or Electrical certificate or degree
• Ability to travel 70% of the time
• Ability to write trip reports, return material authorizations, test reports, and corrective action reports
• Knowledge of PLC’s highly preferred
• Ability to read, understand, and troubleshoot systems using electrical schematics
• Must be able to work in a Windows environment and be proficient with Word, Excel, and PowerPoint
• Must have a clean driving record
• Must not be afraid of heights

they offers a great starting wage, with health, dental, and life insurance, 401k plan, paid vacation/personal time and holidays, profit sharing and tuition reimbursement program.

Requirements

See full job description below:

The Field Service Technician is responsible for the independent assembly, commissioning, inspection, repair, and troubleshooting of our power and data supply systems, both domestically and internationally.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

This position requires up to 70% domestic and international travel; Flexibility to work/travel over weekends, holidays, evenings/nights may be regularly required.

Frequent interface with customers and/or end-users, vendors, and contractors.

Support in scheduling and coordinating the participation of vested parties at the site to inspect/witness the final installation of equipment and their participation in the execution of start-up and commissioning activities.

Coordinate internally to ensure a timely response to customer inquiries.

Troubleshoots PLCs, VFDs, and other automated equipment, onsite and remotely.

Repairs equipment installed onsite at customer facilities, both warranty, and non-warranty claims.

Carries out routine inspections of existing system installations.

Take ownership regarding the correct implementation of the pre-commissioning activities in the mechanical, electrical, instrumentation, and automation disciplines, ensuring the quality of the work and of the quality of the reports.

Travel to the customer site to perform final commissioning and demonstrate equipment functions as per specifications to obtain customer acceptance.

Support the project team in ensuring all the mechanical, electrical, instrumentation, and automation punch list items are cleared and signed-off as per project requirements.

Participate in project and construction meetings, as required.