Administrative Assistant - Women of the Midwest
Executive Travel, Inc.
Lincoln, nebraska
Job Details
Full-time
Full Job Description
The Administrative Assistant will focus on general office support with a variety of clerical activities and related tasks. The Administrative Assistant will be responsible for answering incoming calls, meeting with clients and prospects, knowing tour basics and answering questions, sending tour brochures to prospects, building tour documents and additional clerical duties.
Requirements
Duties and Responsibilities
- Greet and meet with clients and prospects in a professional, friendly and hospitable manner.
- Answer telephone calls and answer questions or direct the caller to the appropriate associate
- Assist with special events held in the Lincoln office
- Participate fully as a team member to assist as needed in completing all functions
- Basic GDS knowledge (Global Distribution System)
- Attend staff and training meetings
- Maintain cleanliness of the Women of the Midwest office and boardroom space
- Work availability anywhere from 8am- 6pm based on the needs of the department
- Promptly and fully inform manager of all problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken.
- Other duties as requested.
Essential Skills and Specifications
- Strong attention to detail is critical
- Excellent customer service skills and fully engaged
- Willingness and engagement to learn and grow
- Highly organized, ability to effectively prioritize and juggle multiple projects
- Be able to effectively communicate clearly in person, via telephone and email
- Data entry skills
- Willingness to train and use multiple technologies and systems
- Reliable attendance is an essential function of this position
- Hospitality experience preferred
- MS Office experience with Excel for reporting or similar
- Maintain a high level of professionalism at all times
Education and Qualifications
- High School Diploma or equivalent required
- Minimum of 6 months of relevant experience and/or education