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Customer Service Representative - Branson's Nantucket

Lifetime Destinations

Branson, missouri


Job Details

Full-time


Full Job Description

We are seeking a Customer Service Representative to join our team! As our Customer Service Representative, you will be responsible for answering calls and emails from resort owners in a timely manner. This position answers questions from owners, deescalates concerns, and assists with booking reservations.

Essential Job Duties

  • Respond to calls and emails from resort owners.
  • Assist owners with completing reservations and processing transactions.
  • Maintain a thorough knowledge of our resorts and amenities.
  • Manage resort owner's points accounts.

Requirements

  • High school diploma or equivalent.
  • Proficient with Microsoft Office, including Excel and Outlook.
  • Attention to detail and ability to accurately input data.
  • Ability to multitask in a fast-paced environment.
  • Previous experience in customer service or call center operations desired.

Benefits

  • Comprehensive insurance (medical, dental, vision & more)
  • 401(k)
  • Employee Assistance Program (EAP)
  • Health Savings Account (HSA)
  • Life Insurance (basic, voluntary, AD&D)
  • Company Perks and Discounts
  • Financial Education and Resources

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