Facilities and Maintenance Coordinator - Highland Village

Overview

The Facilities and Maintenance Coordinator has a supporting responsibility to the overall operations of the property in accordance with WS’ policies, vision, and values. The ideal candidate is both a strategic thinker and a detail-oriented executor. We work in an entrepreneurial environment, so all candidates must possess the ability to pivot and evolve, while making decisions in a rapidly changing environment. An orientation toward customer service is paramount as we work to serve our customers, tenants, and communities. We are looking for professionals who are great communicators, problem solvers, and who take a proactive approach to their work as we continue to take the property to the next level.

Key Position Accountabilities:

• Collaborate with the Operations Manager to plan, organize, and monitor the scheduling, completion, and documentation of preventative and corrective maintenance activities, ensuring accurate record-keeping using designated systems.
• Perform a variety of maintenance and minor repair tasks on both interior and exterior areas of the property, ensuring its upkeep and functionality.
• Regularly inspect and maintain interior and exterior areas for cleanliness and risk management concerns, promptly reporting priority repair issues to departmental management.
• Conduct daily property walk-throughs to assess the condition of physical assets, promptly addressing any operational issues identified during inspections.
• Develop and implement comprehensive checklists for daily, weekly, and monthly tasks tailored to the property's specific needs.
• Assist the Operations Manager in managing vendors, overseeing contracts, insurance requirements, and optimizing staffing and performance for efficient operations.
• Maintain roof drains and conduct monthly inspections of catch basins for backups and proper functioning, performing emergency roof patching when necessary.
• Stay informed about lease terms for new and existing tenants, understanding maintenance.
• Operate lift equipment and ladders proficiently to conduct preventative maintenance and execute repairs effectively.
• Foster positive relationships with tenants, providing support and assistance as needed to address their concerns and ensure satisfaction.
• Follow and strictly adhere to all OSHA guidelines and safety protocols to maintain a secure working environment.
• Respond promptly to emergency maintenance situations, including weekends and evenings, as directed by management.

Requirements

• Proficiency in computer skills, including Microsoft Office, Word, Excel, and Outlook
• Ability to read and interpret blueprints, CAD drawings and other schematics
• Working knowledge of maintenance and operational functions
• Strong organizational and project management skills
• Clear, concise communication skills
• Orientation toward innovation, new technology and trying new things
• Desire to work hard & with a strong sense of urgency
• Can-do, optimistic attitude
• High ethical standards and integrity
• Must have discretion and ability to keep sensitive information strictly confidential
• Available occasional evenings and weekends for emergencies and high priority needs
• HVAC experience (Preferred)
• Electrical experience (Preferred)

Education and Experience

• Minimum 2 years of prior operations, facilities or property management experience
• Experience working in a fast-paced, rapidly evolving workplace

About WS Development

Massachusetts-based WS Development is a mixed-use developer with a singular mission: creating places people want to be. With an approach that values art, science, innovation and, above all else, people, WS strives to engage each community it serves with best-in-class experiences, designed with our customers, tenants and partners in mind. Established in 1990, WS is one of few vertically-integrated real estate companies that conceptualizes, owns, operates and leases more than 100 properties that range from cutting-edge urban spaces to lifestyle and community centers. With over 22 million square feet of existing space and an additional nine million square feet under development, it is one of the largest privately-owned development firms in the country.

WS is where great ideas and great people come together to design, build, and operate some of the best loved real estate projects in the country. We live at the intersection of entrepreneurship and establishment. We have the infrastructure of decades supporting a culture of free-thinking excellence.

We expect every WS employee to feel welcomed and valued irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, and life experiences. Or for any other reason.