Shelter Operations Supervisor

Come work for Animal Humane Society as a Shelter Operations Supervisor, where caring for animals isn’t just a job – it’s our passion.  We are on a mission to compassionately and responsibly create a more humane world for animals and their people

Day in the life:

Leading a team of Animal Technicians, Veterinarian Technicians, and Veterinary Assistants - 10-15 employees

Responsible for 1:1's and training for employees

Ensuring coverage and assessing staffing needs daily

Holding staff accountable to their positions and coaching for success

Cross functional teamwork with the other Supervisors

Administrative duties to include timecards, supply purchasing and budgeting

Schedule: Full time 40 hour per week - five 8-hour shifts per week, some evenings and weekends.

Shift times: Saturday and Sunday - 7:00 AM - 6:15 PM; Weekdays - 7:00 AM - 8:15PM (Shifts are 8 hours)

Pay: $24.00 -25.00 per hour

Benefits: 

·         Health, dental, vision insurance and more! 

·         15+ days of paid time off for a full year 

·         4 floating holidays (# of days is per year based on start date) 

·         401K

Location: Woodbury

Application Instructions: Please include a cover letter and current resume with your application

Interview process: Phone screen followed by Virtual Interview via Microsoft Team followed by Onsite Meet and Greet at Woodbury location.

Job Purpose:   You’re a people centric dynamic leader who supports and develops the team by caring personally and challenging professionally. You create excitement around a culture of improvement and a culture of why, making sure your team always has what they need. You ensure consistency in both delivery and execution.

What you will be doing:

Leadership — Own outcomes, work collaboratively, and hold self and the team accountable. Model the coaching approach to leadership and participate in first teams.

Strategy — Understand and commit to the requirement of excellence, continuous improvement, and department and organizational goals. Ensure consistent and quality service delivery.

Communication — Listen, pay attention, and be a responsible steward of information. Distill and convey information in a clear, complete, and timely manner in alignment with organizational messaging.

Support — Lead the team, consulting experts as needed. Purchase and manage supplies, budget, manage time records, bank deposits, and perform and assist with rounds.

Culture — Foster an open and inclusive work environment by modeling AHS’s behaviors and values, consistent with the vision and mission of the organization. Champion a culture of safety and promote meaningful volunteer engagement.

Other duties as assigned

Requirements

What we are looking for:

Schedule — Regular, predictable attendance, punctuality, and availability to work during operational hours as defined by leadership with the expectation to work varied hours including evening and weekend shifts.

Experience — Leadership experience or the desire to be a leader required. Customer service and/or veterinary services experience preferred.

Computer Skills — Proficient with computers, specifically, a working knowledge of Microsoft products.

Adaptability — Ability to work in a professional and positive manner with high attention to detail in a variety of situations and the willingness to assist at other sites.

Communication — Excellent interpersonal and communications skills, must have ability to work as a leader of the team and partner collaboratively with external and internal customers and departments.

Physical & Emotional Capabilities — Must be able to handle the physical and emotional aspect of work in an animal shelter environment, including the use of and assisting with euthanasia. Must be able to lift and carry up to 50 lbs. Must have a high level of resiliency.

This position description is intended to describe the general content and/or requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Benefits

About AHS:

Every year, Animal Humane Society provides direct care and services to help nearly 100,000 animals in need across Minnesota. As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere

Why Work Here

• Make a difference in the lives of animals and people
• Join a team of coworkers who love animals as much as you do
• Work-life balance
• Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes
• Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee-paid supplemental life, and employee-paid accidental death and dismemberment insurance
• Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term and long-term disability
• Mental Health and Counseling Support
• All employees have access to our Employee Assistance Program with 3 free counseling sessions per year
• 401K for part time and full time staff
• Nine paid holidays for full time staff
• Paid floating holidays for part time and full time staff (up to 4 days per year based on start date)
• Paid time off for part time and full time staff (amount is based on hours worked and full time/part time status)
• Paid parent leave for full time staff

Our Organizational Commitment to Diversity, Equity and Inclusion:

As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide.

At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.