Senior Financial Analyst

Calabrio, a leading customer experience intelligence company, is seeking a highly skilled and motivated Senior Financial Analyst to join our team. As a Senior Financial Analyst, you will play a crucial role in driving financial analysis and strategic decision-making within the organization. In this position, you will have the opportunity to work with cross-functional teams and senior leadership to support key financial initiatives and ensure the company's continued success.

Responsibilities:

• Conduct financial analysis, forecasting, and budgeting to support business decisions and strategic planning.
• Collaborate with cross-functional teams to develop financial models and perform scenario analysis to assess the impact of strategic initiatives.
• Prepare monthly, quarterly, and annual financial reports, including variance analysis and key performance indicators (KPIs).
• Assist in the preparation of financial presentations for executive leadership, providing insights and recommendations based on analysis.
• Evaluate and monitor financial performance and trends, identifying areas for improvement and cost-saving opportunities.
• Support the development and implementation of financial controls and processes to ensure accuracy and compliance.
• Assist in the preparation of financial statements and reports for external stakeholders, such as auditors and investors.

We're looking for:

• Strong analytical and problem-solving skills, with the ability to interpret complex financial data.
• Advanced proficiency in Microsoft Excel and financial modeling.
• Knowledge of financial planning and analysis (FP&A) principles and practices.
• Excellent written and verbal communication skills, with the ability to present financial information to non-financial stakeholders.
• Detail-oriented and able to manage multiple priorities in a fast-paced environment.
• Experience with financial systems and software such as ERP systems and data visualization tools is preferred.Calabrio

Requirements

• Bachelor's degree in finance, accounting, or related field.
• Minimum of 5 years of experience in financial analysis or related role.

Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!

About Calabrio:

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight.

Awards & Accolades:

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC’s Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting an accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.