Quality Engineer - Brooks Utility Products

Job Summary:

The Quality Engineer will play a pivotal role in ensuring the highest standards of quality across our manufacturing processes. This role involves working closely with production, engineering, customer service, suppliers, and customers to implement and maintain robust quality systems and standards.

Key Responsibilities:

Quality System Management:

• Develop, implement, and maintain quality management systems (QMS) in compliance with industry standards, ISO9001 and regulatory requirements.

• Conduct internal audits and coordinate external audits to ensure compliance and continuous improvement.

• Prepare and present quality performance reports to management and stakeholders.

Process Improvement:

• Analyze manufacturing processes to identify areas for improvement and implement effective solutions.

• Utilize statistical process control (SPC) and lean manufacturing principles to improve and optimize quality.

• Develop and implement quality KPI’s to drive customer satisfaction

Product Quality Assurance:

• Establish, implement and oversee product quality standards, inspection criteria, and testing procedures.

• Conduct root cause analysis and implement corrective actions for product defects and non-conformances.

• Develop and maintain quality procedures and documentation.

Supplier Quality Management:

• Collaborate with suppliers to ensure raw materials and components meet quality specifications.

• Conduct supplier audits and performance evaluations to maintain a reliable supply chain.

• Ensure suppliers root cause and corrective actions are robust and acceptable.

Customer Satisfaction:

• Address customer quality concerns and complaints promptly and effectively.

• Work closely with the customer service team to resolve issues and improve overall customer satisfaction.

• Use RCA tools to ensure issues are resolved at the root and PCA are implemented.

• Identify and assess risk related to product quality and manufacturing processes.

Training and Development:

• Provide training to production staff on quality standards, procedures, and best practices.

• Foster a culture of continuous improvement and quality awareness across the organization.

• Train quality inspector team to standard inspection processes.

• Train quality and production team in problem solving techniques.

• Develop and maintain training materials and records for quality related training

Requirements

• Bachelor’s degree in engineering or a related field. Equivalent experience/education may be considered.

• Minimum of 3-5 years of experience in quality engineering, preferably on electromechanical or related products

• Strong understanding of quality control principles, methodologies, and tools.
• Proficiency in root cause analysis and problem-solving techniques.
• Familiarity with industry standards and regulatory requirements (e.g., ISO 9001, ANSI, NEMA, UL standards).
• Excellent analytical and data analysis skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment and collaborate with cross-functional teams.

Benefits

Benefits Summary

We value our employees and offer a comprehensive benefits package designed to meet the diverse needs of our workforce. Our benefits include:

Health and Wellness:

Health Insurance: Comprehensive medical, dental, and vision coverage to ensure you and your family stay healthy.

Wellness Programs: Access to wellness resources, including, health screenings, and employee assistance programs.

Financial Security:

Retirement Plans: 401(k) plan with company match to help you save for your future.

Life and Disability Insurance: Company-provided life and disability insurance with options for additional coverage.

Work-Life Balance:

Paid Time Off (PTO): Generous PTO policy, including vacation, sick leave, and holidays.

Training and Development: Opportunities for professional growth through training programs, workshops, and tuition reimbursement.

Career Advancement: Clear paths for career progression within the company.

Recognition Programs: Programs to recognize and reward employee achievements and contributions.