MoGo Detroit Field Operations Team Member

We are seeking Field Operations Team Members to join our bike operations team. As a Field Agent, you will be responsible for field-based tasks to ensure the effective operation of the system's bike capacities and station performance. The ideal candidate should have an active driver's license, excellent communication skills, and the ability to make in-the-moment decisions to meet and exceed team KPIs.

Shift Transit North America's leading operator of urban bicycle share programs. Shift Transit is proud to be the operation partner for MoGo, Detroit Metro's bike-share system across Detroit and surrounding suburbs. Shift Transit has years of experience planning, implementing, and operating bicycle share programs across North America.

Shift Transit is proud of the diversity of our team members. We provide equal opportunities to all qualified individuals regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, genetic information, or disability.

Requirements

• Previous Customer Service Experience preferred.

• The ability to effectively communicate at all levels within the organization.
• The ability to use technology provided by the company.
• A willingness to work in all weather conditions outside, year-round.
• The ability to perform assigned shifts, including nights, weekends, and holidays.
• Has reliable access to transportation to and from work.
• Possess a valid and active driver's license.
• The ability to lift 75 lbs.
• The ability to bend, stoop, and stand for long periods.

Due to the nature of the work performed by the company, team members may be assigned to perform duties outside their responsibilities.

Benefits

Shift Transit is proud to offer our team members a competitive benefits package, including competitive wages, medical, dental, and vision insurance, 401k savings accounts, and paid time off. Eligibility for benefits may vary based on your employment status.