Manager/Core System Operations

Our partner is seeking a Manager/Core System Operations based in Plymouth, MI. This role is responsible for managing core banking systems and ancillary systems, providing technical leadership, and collaborating with various teams to ensure successful project implementations.

Responsibilities:

• Supervise and provide technical leadership for the core systems and software support team members, including performing evaluations and hiring.
• Monitor cases, prioritize and assign requests to team members, ensuring completed assignments meet departmental standards and documentation is complete.
• Collaborate with the Project Management Office throughout projects to ensure objectives are met.
• Act as the primary technical contact with system vendors and maintain a general working knowledge of all applications and systems.
• Oversee the installation, maintenance, and evaluation of new software releases, execute performance testing and tuning, and manage databases for optimal performance.
• Provide leadership in core system scheduling, administration, and software support management in collaboration with the AVP/Core Operations & Development.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• High school diploma or equivalent.
• 5 years of IT experience.
• 3 years of managing IT projects or systems.
• 2 years of experience managing a Jack Henry Symitar system.
• Proven ability to manage and prioritize multiple complex projects simultaneously.
• Advanced logic and problem-solving skills.
• Professional interpersonal skills for leading, motivating, and communicating with team members.
• Extensive knowledge of computer, network, and security systems.

Preferred Qualifications:

• Bachelor's degree in a Computer Science-related field.
• 3 years of experience in IT management.
• 3 years of experience working in an IT environment at a financial institution.
• 3 years of programming experience.

Benefits

• This position offers a starting annual rate of $115,500. However, your offer amount may be elevated based on your relevant work experience and transferrable skills.
• Medical, dental, and vision plans.
• Four weeks of PTO for all full-time team members.
• Federal Bank Holidays off.
• Flexible work options depending on the position.
• A generous 401k match.
• Numerous employee engagement activities.
• Community Resource Groups.
• Time off for occasions such as volunteering, caregiving, and family events.

Our partner is an equal opportunity employer (M/F/D/V). They recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State, or local laws.