Director of Quality

Job Title: Director of Quality Assurance
Reports to: Chief Operating Officer

About the Company:
A well-established, industry-leading organization specializing in advanced technologies within the HVAC and manufacturing sector. The company operates on a global scale, with multiple locations across North America and a strong reputation for quality, innovation, and customer-focused solutions. Recent acquisitions have enhanced its capabilities, bringing together a legacy of excellence with a focus on the future.

The Role:
We are seeking a Director of Quality Assurance to lead the development and implementation of quality initiatives across a multi-site organization. This role is hybrid, based in the Midwest or Southeast, and requires up to 40% travel across North America. The position reports directly to the Chief Operating Officer.

Key Responsibilities:

Strategic Leadership:

• Develop and execute a comprehensive Quality Assurance (QA) strategy aligned with the organization’s goals.
• Drive the adoption of quality principles and foster a culture of continuous improvement.

Quality Management Systems (QMS):

• Oversee the enhancement and maintenance of robust QMS processes, including quality control, assurance, and improvement initiatives.
• Ensure compliance with industry standards, regulatory requirements, and customer expectations.

Process Analysis & Improvement:

• Conduct in-depth evaluations of workflows to identify areas for improvement.
• Lead strategic initiatives for distressed operations and value streams, using tools like APQP, FMEA, MSA, SPC, and PPAP.

Collaboration & Communication:

• Partner with cross-functional teams, including Operations, Engineering, and Supply Chain, to align quality initiatives with business objectives.
• Communicate critical quality issues to senior leadership and escalate as necessary.

Training & Development:

• Mentor teams on QA methodologies and best practices.
• Develop a high-performing culture through coaching and structured quality programs.

Continuous Improvement:

• Utilize data-driven approaches to identify trends and implement preventive measures.
• Advocate for customer-centric solutions using methodologies like Six Sigma, Kaizen, and 8D.

Supplier Quality Management:

• Manage supplier audits, qualifications, and corrective actions.
• Address risks and ensure smooth transitions for manufacturing processes.

Qualifications:

Required:

• Authorization to work in the U.S. without future sponsorship.
• Bachelor’s degree in Operations Management, Engineering, Business, or a related field.
• 7+ years of experience in manufacturing, distribution, or supply chain environments.
• Expertise in QA principles and tools (e.g., APQP, FMEA, SPC, PPAP).
• Knowledge of ISO 9001 standards.

Preferred:

• Master’s degree and Six Sigma Black Belt certification.
• Experience with ISO 9001 auditing and IATF 16949 standards.
• Familiarity with Asian supplier management is a plus.

Other Competencies:

• Exceptional leadership and interpersonal skills.
• Proven ability to drive results, manage change, and influence at all organizational levels.
• Strong analytical, communication, and problem-solving skills.

This position offers the opportunity to be part of a forward-thinking leadership team and make a significant impact on the organization's quality transformation journey.