Director of Property Management

Director of Property Management

Location: Grand Rapids, MI (In-Office Position)

Position Classification: Full-Time Regular

Rockford is looking for a motivated and enthusiastic Director of Property Management to join the Grand Rapids office. The Director of Property Management leads the property management team to ensure the effective operations of the properties and provides long-term vision and growth for the department all the while upholding the companies goals and values. This position plays a pivotal role in providing strategic leadership and industry expertise with oversight in optimizing occupancy, financial performance and client satisfaction. This position reports to the Vice President of Property Management and has multiple direct reports.

This position optimizes strong interpersonal, organizational and people management skills while working within a collaborative, fun team. If you are a team-player that is motivated to providing service excellence to clients and the team, apply online today!

Requirements

• Oversee the operational and financial performance of the portfolio.
• Uphold a “Safety First” mindset, ensuring all property management actives prioritize the safety and well-being of residents, team members, vendors, and guests of the properties.
• Provide leadership to the property management team by developing strategic goals and fostering a culture of excellence.
• Foster a culture of exceptional customer service and tenant satisfaction among property management team, and stakeholders.
• Lead the team and department by encouraging and creating professional development opportunities for team members.
• Develop and implement sustainable practices to align with industry trends and our commitment to “Drive Sustainability.”
• Maintain and foster relationships between team members, vendors, tenants, and clients.
• Prepare comprehensive performance reports for executive team, highlining key metrics and recommendations for improvements.
• Stay updated on industry developments, regulations, and best practices to ensure compliance and continued innovation.
• Oversee annual budgeting process for all properties and annual business plan for the department.
• Conduct periodic inspections of the property and tenant spaces to ensure quality and excellence is being upheld.
• Uphold risk management and emergency procedures.
• Other duties as assigned

Qualifications:

• Bachelor's degree with 10+ years working in the property management industry. Proven people management skills and experience.
• Thorough knowledge of building systems and components.
• Excellent proficiency in all areas of property management operations.
• Exceptional financial, organizational, analytical and decision-making skills.
• Exceptional communication, leadership, interpersonal and problem-solving skills.
• Experience with MS Office required - Proficient in Word, Excel, PowerPoint, Outlook.
• Proficiency in property management software and tools.

Bonus Skills and Experience:

• Fully understanding property management and its financial aspects
• Competency in Yardi or other property management software
• Valid real estate agent/broker license
• Master's degree preferred.
• Relevant industry certifications (Ex. CPM, ARM).

Benefits

Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.

Who We Are

At Rockford, we’re not just in the business of creating buildings – we’re creating neighborhoods, businesses and communities and we’re looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we’ve built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We’re delivering forward-thinking ideas with an approach that’s built on safety, teamwork and a dedication to quality.

Type of Environment

The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.

Rockford Construction is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford Construction will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws