Client Account Executive

Pineapple Contracts opened their doors for the first time in 1975. A family run company, started by William Hathorn, Pineapple began making pine furniture for the retail market and traded as, ‘Pine Productions’.

In 1987, Pine Productions moved their focus to the healthcare furniture market, having identified a demand for strong, safe and durable healthcare furniture which avoided the ‘institutional’ appearance, common at that time. With a new direction, a new name was required and we became simply ‘Pineapple’.

Pineapple, now a global company with headquarters in Kent (UK), have offices in France, Germany and the USA, still runs by its original ethos.

JOB TITLE: Client Account Executive

REPORTS TO: Area Sales Manager

HOURS: Monday - Friday 7.30 am - 4.30pm, this is an office based position

Due to business growth, we are looking for an experienced Client Account Executive to support the sales team in our USA office. You will take ownership of the role and have a real interest in growing the business.

The ideal candidate will be apt in working with the Area Sales rep to build strong relationships with strategic customers and prospects. You will be able to identify needs and support with our growth goals by securing potential business opportunities through existing and new relationships.

KEY RESPONSIBILITIES:

• Proactively seek new business & generate leads through outbound sales calls to prospective customers.
• Make contact with potential customers through calling, direct mails and email marketing campaigns.
• Develop relationships with key customers via email and telephone to establish a rapport and set up meetings as required for Sales Reps.
• Liaising with customers regarding sales requirements.
• Understand our product ranges, apply to the needs of the customer and respond efficiently with a plan on how to meet these needs with our furniture in mind.
• Qualify leads and take them to the point of quotation request.
• Following up on quotes.
• Research and identify new business opportunities, such as growth areas, trends etc.
• Research and seek out the appropriate contact within an organisation.
• Adding contacts into the BuildCentral system.
• Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities.
• Attending meetings and exhibitions when appropriate.
• Answering incoming calls.
• Cover for team members as and when required with administrative support tasks.
• Spend four hours minimum on the phone, two hours in the morning, two hours in the afternoon, making 15-20 connected calls a day.
• Other adhoc tasks or projects to support the wider team as directed.

Requirements

• A strong background in sales / business development and developing strong customer relationships, with a proven track record of meeting sales quotas, preferably via phone.
• Confident in making proactive, outbound calls.
• To be proactive at all times not just reactive.
• Have a persuasive nature and strong negotiation skills.
• Ability to prioritise urgent and important work over non urgent or important tasks.
• Confident, approachable and happy to turn your hand to anything required.
• Must be passionate about the brand, be flexible and have a can-do attitude.
• Hardworking, conscientious and take pride in your work.
• Happy to work to tight deadlines and KPI’s.
• A high degree of self-motivation and drive.
• Strong commercial awareness / business acumen.
• Excellent written and verbal communication skills.
• High appreciation for accountability, punctuality & routine.

Benefits

• Competitive Compensation (base salary + commission)
• 401K
• Healthcare (100% company paid)
• 15 days PTO + local public holidays
• Extra day’s leave for your birthday
• On joining we'll plant a tree in your honour
• Team socials and events

We are an equal opportunities employer. We welcome applications from all suitably qualified persons.

Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.