Business Development Specialist

What do we look for in a BDS?

Do you have experience in a lead generation or outbound calling center? Do you enjoy setting up potential leads for sales?

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule high quality appointments for our outside sales team.

This position offers an excellent training program and provides all the tools you need to learn the art of prospecting through outbound calls. City Wide offers a great company culture with opportunities to advance your career, comprehensive benefits and compensation structure. Apply today!

Essential Functions

• Make 250 sales calls per week to prospective clients
• Find and research businesses that would benefit from City Wide's services
• Maintain Call and Email Quality expectations
• Manage and update the Customer Relationship Management (CRM) database, including – scheduled calls, updated client records, notes from each call, and appointments set
• Achieve or exceed sales metrics and expectations
• Schedule qualified appointments for City Wide’s outside sales team
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
• Other duties as necessary

Requirements

• College degree preferred
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling
• Highly organized, able to follow a systematic method and sales process.
• Engaging, professional communication via phone and in person
• Demonstrated ability to meet performance goals
• Customer service-oriented and highly effective communication skills.
• Detail oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Prior experience using CRM systems

Benefits

• 16 days paid time off
• 8 paid holidays
• VTO (volunteer time off)
• 401k – 4% company match
• Health/Dental/Vision insurance/FSA