Bodily Injury Claims Adjuster
Concord Group Insurance
Westborough, massachusetts
Job Details
Full-time
Full Job Description
Our Bodily Injury Claims Adjuster handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely.
Responsibilities
- Investigate assigned claims, confirm coverage, and verify damages
- Take loss reports directly from insured and/or claimants and/or their representatives
- Initiate claims handling
- Recommend and maintain appropriate claim file reserves
- Evaluate, negotiate and settle claims
- Attendance of depositions, settlement conferences and trials
- Other related duties as assigned by supervisor
Requirements
- Associate’s or bachelor’s degree preferred
- 3 to 5 years of experience adjusting third-party liability claims; more experience preferred
- Knowledge of Maine negligence law and fair claims practices
- Understanding of ISO and Medicare reporting requirements
- Experience handling litigated and/or multi-party claims that may involve risk transfer preferred
- Ability to analyze coverage and prepare coverage position letters
- Ability to obtain adjuster license in New Hampshire and Vermont
- Commercial lines experience a plus
- Excellent understanding and skill level of claim handling and customer service
- Understanding of policy contracts, insurance laws, regulation, the legal environment, and procedures
- Possess excellent oral and written communication skills via in person, on the phone, or electronically
- Excellent interpersonal, negotiation, and organizational skills
Benefits
Concord Group employees are eligible for benefits including medical, vision, dental, life, and disability insurance, sick time and holiday pay, three weeks’ paid vacation, and a generous 401(k) plan with a 6% company match.
About Us
As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.
The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.
