JobHire
face icon
Register to automatically apply for this and similar jobs
Registration
star

Rig Service Specialist

Geoprobe Systems®

Salina, kansas


Job Details

Full-time


Full Job Description

Summary:   

The Rig Service Specialist combines the technical abilities of a service mechanic with the customer-centered approach of a phone support specialist. This position requires a unique blend of hands-on mechanical skills, problem-solving abilities, and the ability to effectively communicate with end users to provide comprehensive support for technical drilling equipment.  

 

Responsibilities:  

  • Diagnose and repair mechanical issues on rigs and related equipment
  • Provide phone support to customers, guiding them through troubleshooting procedures
  • Maintain detailed records of service interactions, solutions provided, and follow-up actions
  • Timely input of machine related customer interactions into system   
  • Work collaboratively with a team.   
  • Continuously learn and stay updated on the latest industry developments and technologies.  
  • Willing to travel (Fly or Drive) to customers experiencing technical issues in the field.  (This does not happen regularly, but sometimes happens on short notice)  
  • Other duties as assigned by supervisor  
  • Able to work 45-hour work week  

Requirements

Traits of the Ideal Candidate 

  • Proven experience as a service mechanic with strong mechanical and electrical skills.  
  • Energized by helping others succeed.  
  • Experience in customer service or phone support roles preferred.  
  • Willing to travel and work on equipment  
  • Excellent communication and interpersonal skills.  
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.  
  • Strong organizational skills and attention to detail.  
  • Proficiency in relevant computer applications and software.  
  • Experience with SAP software is a plus.  

 

 Geoprobe Systems® is an Equal Opportunity Employer.

Benefits

  • 401(k)
  • Health Insurance
  • Vacation
  • Sick Leave
  • Profit Sharing

Get 10x more interviews and get hired faster.

JobHire.AI is the first-ever AI-powered job search automation platformthat finds and applies to relevant job openings until you're hired.

Registration
Use of cookies.
We use necessary cookies, including UTM tags, to analyze site traffic. These cookies are stored anonymously and do not contain personal information. By continuing to use our site, you agree to our use of cookies. For more details, see our Privacy Policy.