Optical Office Manager - Beech Grove

Are you a gifted office manager that excels at building strong teams? Do you have a passion for helping people and an eye for fashion? If so, look no further, we’ve got the job for you!

At Dr. Tavel, we have been family owned for over 80 years and are focused on providing outstanding eye exams, glasses, and contacts at our 24 Indiana offices. Our team is collaborative and focused on providing a SPEC-tacular patient experience to help Hoosiers see better, look better, and feel better.

At Dr. Tavel, we deliver the following:

• Opportunities for advancement including multi-office management and turnarounds
• A culture that values diversity and inclusion
• A progressive and results-oriented leadership team
• A revamped paid training program at our corporate headquarters in a classroom setting
• High-end designer frame brands for patients to choose from
• Latest advancements in technology including Telemedicine, Optos, and more!

Our ideal candidate possesses the following traits:

• Amazing communicator who loves interacting with people
• Dedicated leader who builds teams that deliver excellence
• Desire to help patients experience the gift of sight
• Exhibits high integrity
• Focused and detail oriented
• Outstanding problem solver
• Dedicated to learning and self-improvement

Responsibilities include:

• Manage all operations of a Dr. Tavel office including hiring and development, staff scheduling, performance reviews, coaching and training employees
• Improve office performance by using reports and dashboards to monitor performance
• Work directly with Regional Supervisors and the Director of Office Operations to identify opportunities for improvement and growth
• Leading by example on the salesfloor by using lifestyle sales techniques to identify visual and lifestyle needs and presenting the best options to the patient to best fit their individual needs.

• Assisting with general front office operations: answering the phone, check-in, check-out, and pretesting patients
• All things insurance: verifying eligibility, answering questions, and authorizing benefits
• Completing training to advance your skills and knowledge

Requirements

• Previous management experience is required (retail management is a plus)
• Previous experience as an Optician or Optical Manager is a big plus
• A positive attitude and a willingness to strive for excellence
• Ability to work in a fast-paced environment
• Reliable transportation
• Ability to work evenings and Saturdays
• Bilingual in Spanish is a big plus

Benefits

• Competitive compensation + monthly bonus
• Vacation/PTO + 6 paid holidays
• Free eye exams and glasses for you
• Generous discounts for immediate and extended family members
• Flexible scheduling
• Medical insurance, dental insurance, and life insurance
• 401K
• Sponsored company outings for you and your family to attend