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Electronic Monitoring Technician 2nd Shift

Track Group, Inc

Indianapolis, indiana


Job Details

Full-time


Full Job Description

Job Title: Electronic Monitoring Equipment Technician  

Position Summary:

This position is responsible for the installation, maintenance, and removal of tracking devices for clients that are court ordered to electronic monitoring (GPS or Home Detention) and/or alcohol monitoring in Marion County, Indiana.

Responsibilities:

  • Install and remove home detention electronic monitoring equipment and/or alcohol monitors on clients in accordance with contractual guidelines with Marion County Community Corrections.
  • Input data into computer software for monitoring purposes and in an excel sheet for inventory purposes.
  • Troubleshoot equipment problems and perform routine equipment inspections to identify damage, tampering, or device malfunction.
  • Effectively communicate with clients to provide support and guidance on the equipment.
  • Properly clean home detention equipment.
  • Collect fees from clients on home detention and/or alcohol monitoring and for lost or damaged equipment.
  • Performs routine equipment maintenance, tests equipment in accordance with Quality Assurance Standards.
  • Inputs all updates in the computer for the electronic monitoring system.


Experience/Skills:

  • Must be a quick learner, reliable, and self-starter
  • Must be able to type at least 45 words per minute
  • Multi-task in a fast paced environment and navigate on computer databases such as Excel and software programs used for monitoring clients
  • Must be able and willing to work 2nd shift (2:00pm to 10:00pm)
  • All chosen applicants must pass a drug screen and background check required for this position
  • Minimum educational requirements High School Diploma/equivalent

  • Pay $17.00 per hour; weekends and overtime as required

Benefits

  • Generous amounts of time away from work to promote a healthy work-life balance. We offer unlimited paid vacation days in addition to 11 major holidays per year.
  • Access to Medical, Dental and Vision insurances with company contributions for you and any covered dependents.
  • Life Insurance, Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense.
  • Ability to contribute to a company sponsored 401(k) retirement plan with company match on your contributions.
  • Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your career goals.

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