Automation Support Technician (IT, Hardware, Siemens, Staubli, Electrician)

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Requirements

Skills Required:
• Electrical Engineering background
• Licensed Electrician or Electrical Technician
• Experience in supporting automated equipment
• Strong troubleshooting skills and root cause analysis
• Proficient in Microsoft applications for documentation
• Familiarity with GMP (Good Manufacturing Practices) environment
• Robust safety background
• Excellent communication skills

Responsibilities:
• Respond promptly to production and quality area issues
• Effectively troubleshoot automation issues
• Collaborate with the Engineering Maintenance Team to identify and address root causes of reported issues
• Escalate unresolved issues to the site Automation Team or Engineering
• Replace or swap relevant IT equipment (PCs, network devices, printers) to resolve issues
• Document reported issues, including time of occurrence, details, and triage performed
• Provide regular reports to the next shift and management

Types of Equipment:
• Siemens Touch Panels
• Siemens PLCs
• Variety of I/O and Sensors
• Staubli Robots
• Thin Client Displays
• IT equipment supporting Production
• Label Printers & Scanners
• Various Automation and IT hardware, including switches, cabling, circuit breakers, power supplies, etc.

Benefits

• Fishing for Friends program – our referral program
• Vouchers (B-day voucher, wedding, and new born surprise, 5-years and10-years anniversary surprise)
• Further development and professional advancement
• Friendly and international working environment
• Competitive salary and various benefits
• Company-sponsored events

Is IT in your DNA?