Technical Account Manager

Company: Join an exciting, innovative technology firm that is transforming the industry! We are on the lookout for a passionate and dynamic Technical Account Manager based in Chicago.

Overview: Dive into a thrilling role where you'll be at the forefront of cutting-edge semiconductor inspection and metrology equipment sales. This isn't just a job—it's an opportunity to ignite your career! We're seeking a proactive, goal-driven individual who loves spotting new opportunities and excels in strategic negotiations. As a Technical Account Manager, you'll work alongside brilliant process engineers, presenting advanced measurement and analytical methodologies with confidence and flair. This position reports directly to the company President and offers immense growth potential in a vibrant, multicultural setting. Bonus points if you're bilingual in English and Japanese!

Duties and Responsibilities:

Core Responsibilities:

1. Smash annual revenue, profit, and growth targets.
2. Uncover new market opportunities and strategize with your supervisor.
3. Hit monthly KPIs for new contacts, customer meetings, quotations, and opportunities tracked in our dynamic CRM.
4. Embark on regular customer site visits, building strong relationships and understanding key accounts.

Sales Activities:

1. Get creative in prospecting for new customers using innovative approaches.
2. Keep account records up-to-date and organized in the CRM.
3. Craft and deliver compelling sales proposals and presentations, and follow up with decision-makers.
4. Conduct engaging quarterly new customer meetings and submit insightful reports.
5. Manage the entire sales journey from initial inquiry to final acceptance and payment, including quotes, samples, negotiations, order confirmations, delivery, and payment terms.
6. Meet regularly with your direct supervisor to review sales activities, discuss prospective customers, and strategize to meet sales goals.
7. Develop a quarterly strategic plan with your supervisor to achieve sales goals and travel expectations.
8. Collaborate on tradeshow planning, execution, and follow-up with the Account Management team.

Professional Development:

1. Network and connect within industry organizations.
2. Stay ahead of the curve on trends, competitors, and developments in the semiconductor industry.
3. Maintain regular communication with product managers to ensure timely and accurate customer support.

Requirements

Requirements:

• Ability to travel domestically and internationally by various means.

• 2+ years of experience in technical sales or inside sales.
• Hybrid role with 3-5 days per week in the Chicago office and 25% travel.

Desired Skills:

1. Expertise in sales planning, forecasting, and strategic account management.
2. Proficient in product demonstrations and engaging group presentations.
3. Skilled in negotiations to maximize profit and manage risk.
4. Effective coordination between customers and partner companies.
5. Meticulous record-keeping in a CRM platform.
6. Stellar time management skills to meet deadlines.
7. Ability to juggle multiple accounts and projects simultaneously.
8. Professional and approachable demeanor with customers.
9. Exceptional verbal and written communication skills.
10. Proficient in Outlook, Excel, PowerPoint, and QuickBooks.
11. Bilingual in English and Japanese is an advantage.

Benefits

• Competitive salary with performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off, including vacation, sick leave, and holidays
• Professional development opportunities, including training and certifications
• Flexible work schedule with hybrid work options
• Travel reimbursement for business-related trips
• Employee wellness programs
• Fun and collaborative work environment
• Exciting career growth and advancement opportunities
• Company-sponsored social events and team-building activities
• Access to the latest technology and tools
• Tuition reimbursement for further education and skill development