Service Center Manager

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 800 ExoPeople (and counting!) around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

Requirements

The ideal candidate will be responsible for overseeing the quality of repairs, managing workload plans, ensuring resource availability, and participating in the implementation of efficient processes and tools.

• Team Leadership: Coordinate and lead the team to achieve set objectives, fostering a collaborative and high-performance work environment.
• Quality Control: Ensure the final quality of repairs and oversee the quality control of products completed by the team.
• Workload Management: Monitor and update the workload plan, managing contingencies related to the reception flow to maintain efficiency.
• Resource Management: Ensure the immediate and forecasted availability of necessary human and material resources to meet project demands.
• Process Implementation: Participate in the implementation of physical and computerized flows, processes, and tools to enhance team productivity and efficiency.

Who you are

• Proven experience in team coordination or a similar role.
• Demonstrated experience in a maintenance-related role
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple tasks and priorities effectively.
• Proficiency in using computerized tools and systems.
• Strong communication skills and the ability to work collaboratively with different departments.

Benefits

• Stock option plan and company performance bonus
• Comprehensive medical, dental and vision coverage
• Generous holiday pay and time off
• Retirement savings plan (401(k))
• Numerous training and development opportunities

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.