Front Desk Receptionist

As innovators in the on-demand staffing industry, we connect motivated individuals with diverse roles in various sectors, including hospitality. In the bustling city of Atlanta, GA, our platform provides a plethora of opportunities for those seeking flexible work or a significant leap in their careers. Join our team, where your welcoming presence and efficiency are not just valued, they're essential!

Your Role:

We're searching for personable and organized Front Desk Agents to join our on-demand team in Atlanta, GA. As a Front Desk Agent, you’re the first point of contact, setting the tone for our client's guest experience. Your role is crucial in making each interaction memorable. Here’s what you’ll be responsible for:

• Welcoming Ambassador: Greet guests warmly and manage the check-in and check-out process efficiently.
• Communication Hub: Field telephone calls, manage reservations, and provide guests with information about hotel services and local attractions.
• Issue Resolver: Address guest queries and concerns promptly, ensuring a satisfactory resolution.
• Administrative Assistant: Keep accurate records of guest interactions, process payments, and handle administrative tasks.

Key Responsibilities (Varies by Hotel):

• Serve as the face of the hotel, offering a friendly and professional welcome to guests.
• Manage all front desk activities, including reservations, guest services, and telephone operations.
• Maintain a clean and organized reception area.
• Provide information and assistance to guests regarding hotel facilities and local amenities.
• Handle guest complaints and issues, ensuring guest satisfaction.
• Coordinate with housekeeping and maintenance departments to ensure room readiness and address any guest needs.

Requirements

• Proven experience as a Front Desk Agent or in a similar customer service role.

• Familiarity with hospitality industry standards and hotel operating systems.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• High school diploma or equivalent; additional certification in Hotel Management is a plus.

Who You Are:

• A welcoming and professional individual passionate about customer service.
• A reliable team player capable of multitasking and handling various challenges.
• Adept at maintaining a calm and pleasant demeanor in all situations.
• Organized and detail-oriented, ensuring a seamless guest experience.

Benefits

Why Choose Us:

• Competitive Pay & Flexible Payment Options: Earn fair wages with flexible pay schedules.
• Flexible Schedules: Adapt your work hours to fit your lifestyle.
• Skill Development: Enhance your customer service and hospitality skills.
• Diverse Work Environment: Interact with guests from all walks of life in a dynamic setting.
• Supportive Team Culture: Thrive in a workplace that values collaboration and personal growth.

Apply Now:

Embark on a role that goes beyond just a job. As a Front Desk Agent with us in Atlanta, GA, you'll be the cornerstone of guest satisfaction. Apply today to be an integral part of creating memorable guest experiences!

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