Desktop Support Tech

• Assist staff with the installation, configuration, and ongoing usability of desktop computers, software within established standards and guidelines.
• Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Works with Network operations staff as appropriate to determine and receive problems received from clients.
• Process incoming IT tickets.
• May perform other duties as assigned or required.

Requirements

• Required - CompTIA A+ Certification
• Work onsite.
• Ability to work 40 hours per week.
• Engaging personality that blends well with fast-paced, goal-driven environment
• Highly motivated, flexible and great attitude
• Must be willing to weekends and work at night when necessary.
• Excellent written and oral communication skills
• Ability to trouble shoot computer issues.
• Ability to manage diverse personalities constructively
• Ability to work effectively in a stressful environment
• Ability to handle work related pressure
• Exceptional attention to detail
• Ability to multitask effectively
• Ability to prioritize your workload
• Ability to work self-directed

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401K option
• A positive upbeat work environment
• Opportunity for professional and personal growth
• Diverse, welcoming culture with Employee Resource Groups