Billing Specialist

ClassWallet, a leading financial technology company in the United States, is seeking to hire a Billing Specialist to join our team.

ClassWallet is a financial technology company serving agencies delegated responsibility to manage public funds. Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet’s suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $3.5 Billion to date and serves public agencies across 33 states. .

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

We are seeking a highly motivated and detail-oriented Billing Specialist to join our team. The Billing Specialist will play a crucial role in ensuring the efficient processing, reconciliation, and timely payment of invoices for all marketplace orders. The specialist will also be responsible for processing order cancellations, credits, and returns in collaboration with the Payments Specialist and other Billing Operations Team members.

Responsible for:

• Completing a variety of accounting and accounts tasks related to vendor invoices, payments, and order management
• Communicating with internal stakeholders, vendors, and occasionally users to resolve issues
• Keeping accurate records of financial and ecommerce transactions, payments, and order changes
• Working with internal and external stakeholders including customer service agents, vendor representatives, and company leadership
• Assisting team leads with a variety of tasks related to invoice processing, order support, open order management, and reconciliation
• Following up on unresolved issues daily and keeps track of personal and group progress
• Participating in team and individual projects, sometimes with the need to improvise
• Assisting in the creation of reports and compilation of data related to billing and e-commerce operations

Requirements

• Basic understanding of accounting principles and terminology
• Confident in working with numbers and completing financial tasks
• Strong analytical, mathematical, and research skills
• Exceptional time management, communication and problem-solving skills
• Organized with a high attention to detail and the ability to learn quickly
• Excellent collaboration and teamwork skills
• Highly adaptable and patient.
• Comfortable working in a fast paced and evolving environment
• Ability to effectively communicate with external and internal stakeholders and customers
• Bilingual (Spanish/English) preferred
• Highly motivated and results oriented with the ability to work independently
• Basic computer skills with knowledge of bookkeeping software Intermediate to advanced skills and knowledge of Microsoft Office, especially Excel

Benefits

• 401(k)

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 100% employer paid health benefits
• A positive, family-oriented team environment.  Our focus is on encouragement, positive reinforcement, and gratitude.
• We offer an excellent salary, merit bonus structure, and benefits package, that will be commensurate with experience.

ClassWallet is proud to be an Equal Opportunity Employer.  Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.