Web Designer and Outreach Specialist (WSO)

LAC Federal is seeking an energetic and innovative Web Designer and Outreach Specialist (WSO) to design, maintain, and optimize the digital presence for a prominent division within a major intergovernmental organization. As a key member of the Digital Discovery and Access Team, the successful candidate will play a critical role in shaping the digital and outreach presence across the division, ensuring seamless access to content, data, and services. This full-time position offers a hybrid schedule, with both on-site and remote work required.

Responsibilities:

• Website Management: Design, develop, and update multiple websites, including internal and external sites, ensuring information is current, consistent, accessible, and aligned with strategic goals.
• Collaboration: Work with divisional stakeholders to create visually appealing and user-friendly web pages that reflect the division’s branding and objectives.
• Analytics and Reporting: Assemble, evaluate, and report site analytics using tools like Adobe Analytics or Google Analytics to ensure web services meet user needs.
• Digital Outreach: Manage and update the digital presence on various communication platforms, including internal and external websites, organizational newsletters, and e-mails, ensuring consistency with branding and effective communication.
• Content Creation: Assist in the creation of digital outreach materials, including posters, infographics, and training videos, to support promotional and client engagement activities.
• Support and Assistance: Participate in the Web Development Team, respond to web services support requests, and provide comprehensive web-related assistance.
• Project Coordination: Collaborate with IT staff and vendors on development projects and enhancements to the website.
• Discovery and Access: Support access to and discovery of online content and market data services, working with other team members to achieve strategic objectives.
• Other Duties: Perform additional duties as needed to meet the goals of the division.

Requirements

Minimum Qualifications:

• Education: A bachelor’s degree in web design, graphic design, or a related field, with a minimum of three years of professional experience in web design and development.
• Technical Skills: Solid experience in designing web pages using HTML, CSS, and JavaScript, with knowledge of web accessibility standards and user-centered design principles.
• Communication: Excellent communication and interpersonal skills, with the ability to write effectively for the web.
• Teamwork: Ability to work both independently and as part of a team, with strong problem-solving skills and attention to detail.
• Adaptability: Willingness to learn new tools and technologies, with flexibility to adapt to changing priorities.

Preferred Qualifications:

• Content Management Systems: Experience with SharePoint, Adobe Experience Manager (AEM), or other CMS platforms.
• Design Tools: Proficiency in design tools such as Photoshop, Canva, InDesign, or Illustrator.
• Library Systems: Familiarity with library integrated systems, such as Alma and Primo, is a plus.
• Data Skills: Experience with data analysis and visualization.
• Flexibility: Ability to adapt to evolving priorities and designs in a dynamic environment.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources