Senior Project Manager

Job Title: Senior Project Manager 

Team: CITZ3N 

Job Location: Hybrid

About us: 

Softheon is a dynamic and forward-thinking Software as a Service (SaaS) organization dedicated to transforming healthcare by ensuring it is affordable, accessible, and plentiful for all Americans. As a pioneering force in healthcare technology, our mission spans across health plans, government solutions (known as CITIZ3N), and broker/consumer solutions (known as W3LL), empowering individuals and organizations with innovative solutions that redefine the healthcare experience. 

At Softheon, CITIZ3N, and W3LL, our commitment to improving healthcare access and delivery is unwavering. We are on a journey to revolutionize the industry through cutting-edge technology, strategic partnerships, and a relentless focus on customer success. We are seeking top-tier talent to join our team and contribute to our shared vision. If you're looking for a place where your contributions are impactful and deeply valued, don't just join a company with ambition. Align with a purpose backed by a dedicated and forward-thinking organization. 

Our Company Culture: 

Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals. 

At Softheon, Our Mission is powering growth to make healthcare more productive, intelligent, and successful. Our Vision is Making healthcare affordable, accessible, and plentiful for every American. 

About the role:  

As a Senior Project Manager, you will be responsible for owning high revenue and high impact cross-departmental projects across the organization. You will be responsible for acting as the project lead and driving both client facing and internal departmental projects from initiation to closing. You will bring your knowledge of managing strategic and challenging projects to the table to form a team vested into the project. You will responsible for understanding and maintaining the scope, timeline, resources, and budget. You will act as “Air Traffic Control”; ensuring all activities start and end on time, are owned by the appropriate resource, and lead the team in identifying and mitigating blockers. A successful Senior Project Manager at Softheon will have excellent communication skills, the ability to work in a fast-paced environment and thrive in a team setting.  

A major focus of this role is documenting and tracking daily project activities within a project plan and Azure DevOps, as well as enforcing Softheon PMO and scrum best practices. If you can manage multiple priorities, lead project teams of various sizes and have technical knowledge this may be the role for you. 

Requirements

You will: 

Advanced Project Planning and Management 

• Strategic Project Portfolio Management: Oversee and prioritize the project portfolio, ensuring alignment with the company’s strategic goals and resource optimization. 
• Complex Project Oversight: Lead high-impact, cross-functional projects and programs, managing their complexities and ensuring successful delivery. 

Enhanced Stakeholder Engagement and Communication 

• Executive Reporting: Prepare and present detailed project status reports and strategic insights to executive leadership and stakeholders. 
• Stakeholder Influence and Negotiation: Influence and negotiate project requirements, scope changes, and resource allocations with senior stakeholders. 

Advanced Risk Management and Mitigation 

• Proactive Risk Identification: Develop and implement proactive risk identification and mitigation frameworks for complex projects. 
• Crisis Management: Lead crisis management efforts, including issue resolution and recovery planning for critical project challenges. 

Leadership and Strategic Contribution 

• Mentorship and Coaching: Mentor and coach junior project managers and team members, fostering their professional development and growth. 
• Strategic Alignment: Ensure that project objectives and deliverables are aligned with the company's long-term strategic initiatives. 

Project Coordination and Execution 

• Resource Management: Optimize resource allocation across multiple projects to ensure efficiency and effectiveness. 
• Quality Assurance: Implement and oversee rigorous quality assurance processes to maintain high standards across all project deliverables. 

Innovation and Continuous Improvement 

• Process Improvement: Identify and implement process improvements to enhance project management practices and methodologies. 
• Innovation Leadership: Foster a culture of innovation within the project management team, encouraging the exploration of new tools, techniques, and best practices. 

Financial Oversight 

• Budget Management: Oversee project budgets, ensuring financial targets are met and providing regular financial updates to stakeholders. 
• Cost-Benefit Analysis: Conduct cost-benefit analyses for proposed projects and initiatives to ensure they deliver value to the organization. 

Talent Management 

• Collaborate with the Talent team to actively engage in the hiring and recruitment processes. Leveraging industry networks and expertise to identify, attract , and interview top talent that aligns with the company's objectives and values.  
• Provide guidance and mentorship to team members within your department and across diverse functions.  
• Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement. 

You have:  

Education 

• Bachelor’s degree in Business Administration, Computer Science, or related area 

Experience 

• 5-8 years of professional work experience

Skills 

• Excellent organizational and time management skills 
• Excellent written and verbal communication skills 
• High attention to detail and accuracy 
• Strong prioritization skills 
• Ability to track multiple fast-paced items at once 
• Ability to make decisions quickly 
• Team building and leadership skills 
• Calm demeanor and positive attitude 

Knowledge 

• Innate knowledge of the Software Development Life Cycle (SDLC) 
• Advanced knowledge of MS Office: Specifically, Excel, Project, PowerPoint, Word 
• Healthcare Knowledge preferred 
• SaaS technology knowledge preferred 

Attributes 

Preferred Certifications: 

• Certified Associate in Project Management (CAPM) 
• Project Management Professional (PMP) 
• Scrum Master (CSM) 

Location  

• Hybrid 
• Must be located within commuting distance of Washington D.C.  
• Up to 80% travel  

Benefits

What we offer:  

Salary: $107,000/yr - $135,000/yr

• Softheon offers every full-time employee a comprehensive benefits package including:  
• Opportunity to work on cutting-edge cloud-based healthcare solutions;  
• Work from your home company with a one-time home office stipend;  
• Excellent benefits package that includes health, vision and dental coverage for you, your spouse and dependents;  
• Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave;  
• 15 days to Discretionary PTO based on YOS plus 9 additional holidays;  
• Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities;  
• An opportunity for you to be part of a team committed to improving healthcare access and affordability by leveraging innovative technology solutions;  

*Please note that candidates applying for this position, must currently reside within the United States.  

Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.

Join Softheon, and together, we'll shape the future of healthcare in America. 

Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all. 

At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare affordable, accessible, and abundant for all. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.  

Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.