Junior Health Data Analyst (HHS)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain ITC culture to embrace change, experimentation, continuous learning, and improvement. We bring our design thinking, problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking a junior Health Data Analyst to support our Health & Human Services (HHS), Health Resources & Services Administration (HRSA) Provider Relief Bureau (PRB) client. HRSA is responsible for improving access to healthcare services for underserved and vulnerable populations and has a wide range of responsibilities and programs aimed at enhancing healthcare access and quality in the United States.

As a Health Data Analyst (HHS), you will assist the Program team with functional/technical requirements gathering and providing programmatic support, including preparing/maintaining project management artifacts, risk tracking, data analysis, reporting, and optimizing operational processes/templates as needed as we compile and complete data use cases and solution knowledge management needs for the PRB.

Responsibilities:

• Facilitate and report on functional and technical requirements gathering sessions.
• Create process flow diagrams and wireframes.
• Develop and maintain Use Case templates.
• Complete Gap Analyses.
• Contribute to deliverables with high degree of quality and accuracy.
• Collect, analyze, and maintain project data and documentation. This includes project plans, schedules, budgets, and other documents.
• Assist in facilitating communication among project stakeholders, ensuring that relevant information is disseminated to the right people at the right time. This can include organizing meetings, creating status reports, and managing communication tools.
• Ensure that projects adhere to the organization's project management methodologies and standards.
• Assist in resource allocation, tracking resource utilization, and helping project managers ensure the right resources are available for each use case. This can include managing resource calendars and schedules.
• Demonstrate an understanding of the client environment and overall project scope.
• Create and maintain various reports and dashboards to track project progress, key performance indicators (KPIs), and other metrics. Analyze data to identify trends, issues, and opportunities for improvement.
• Prepare and submit detailed meeting minutes and agendas.
• Maintain a repository of project-related documents, ensuring version control, accessibility, and proper archiving. 
• Contribute to continuous process improvement efforts, helping to identify and implement best practices and efficiency improvements.
• Work with stakeholders, including project managers, executives, team members, and external partners, to ensure alignment and communication.
• Document best practices and lessons learned from completed projects to help improve future project management efforts.
• Actively seek opportunities to take on new challenges and increase knowledge of project requirements.

Location: Able to work remotely from the United States.

Requirements

Requirements:

• Bachelor's degree in a quantitative field, such as Data Science, Public Health, Statistics, or a related degree
• 2+ years of demonstrated experience working on programs or projects related to public health and requirements gathering
• Strong understanding of project management processes and experience developing/maintaining standard project management deliverables.
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization. This includes written, verbal, and visual communications.
• Interpersonal skills to gather requirements in a cross-functional environment.
• Ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.

Preferred:

• Experience as a Scrum Master, including Scrum Master certification.
• Experiencing contributing toward a Knowledge Management Solution or System.
• Familiarity with SharePoint or other collaborative environments.
• Experience supporting government public health agency (preferably Department of Health and Human Services).

Clearance Requirements:

• Must be able to obtain and maintain a public trust clearance
• Must be a US Citizen

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.