Documentation Subject Matter Expert (SME) (15.18)

Documentation Subject Matter Expert (SME) (15.18)

OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for a Documentation Subject Matter Expert (SME) to work with our federal client, the U.S. Customs and Border Protection (CBP) Customs and Border Protection Office of Acquisitions (OA). This position reports to the Procurement Directorate Lead as well as the Customer Service Support Project Manager performing Enterprise Services Acquisition Portfolio Management Division Support. This position is contingent upon contract award.  

Day to day responsibilities will include: 

• Working with Customs & Border Protection (CBP) clients to establish and monitor the program’s execution towards milestones, key events, and significant accomplishment criteria.
• Providing support for all activities involved with the production of briefings, reports and with the preparation of communications documents.
• Providing research, writing, editing, drafting, creation of graphics, production, and technical coordination to create, maintain, and update definitive documentation for efforts as required.
• Coordination with office leadership regarding briefings to outside offices.
• Document management and administration in coordination with various team members in everything from onboarding and invoicing to property management and continuity of operations. 
• Assist the Government program/project manager in the development of new programs and associated documentation or the execution oversight of deployed programs or technical capability integration activities.
• Assist the Government program/project manager with organizational outreach and strategic communications within the program and across CBP and other stakeholder
• organizations.
• Assist the Government with preparing SES and higher headquarters-level briefs, white papers, and memos used as the basis to support executive program recommendations and decisions.
• Assist the Government program or project manager in the development of RFPs and the assessment of associated proposals to include developing, reviewing and providing technical inputs on contractual documentation such as Statements of Work/Technical Instructions/Scope of Work revisions and evaluation of contracted system developers’ responses for feasibility and completeness.

Requirements

Requirements:

• Must be a US Citizen.
• Ability to obtain and retain a Public Trust clearance; the investigation will involve a credit, fingerprint, and law enforcement agency check. 
• Federal Acquisition Certification in Project/Program Management (FAC-P/PM), Project Management Professional (PMP), or equivalent.
• At least 15 years of experience providing expertise similar to the responsibilities listed above.
• Ability to interface with senior levels of management.
• Ability to recommend improvements to current and future team operations and processes.
• Ability to research, gather, and synthesize data.
• Ability to present conclusions and recommendations to management.
• Ability to prepare summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes or for inclusion in required and ad hoc reports.
• Ability to plan / organize work, and excellent oral and written communication skills.
• Ability to assist in maintaining the Microsoft SharePoint site.
• Must be able to perform in a hybrid office environment at the discretion of the client (working on-site as requested while maintaining the equipment necessary/provided for remote work).

Benefits

Benefits

OCT offers competitive compensation packages and a full suite of benefits which includes:

• Medical, Dental, and Vision insurance
• Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary
• Paid Time Off and Standard Government Holidays
• Life Insurance, Short- and Long-Term disability benefits
• Training Benefits

Salary Range: $120,000-140,000 commensurate with experience, education, etc.

About OCT Consulting

OCT Consulting LLC is a certified SBA 8(a), minority owned, small, disadvantaged business providing professional services and Information Technology solutions to the federal government and commercial clients. Founded in 2013, OCT brings the advantage of agility in operations along with a management team with a track record of leading successful engagements at major federal government agencies.

OCT is committed to a diverse and inclusive workplace. OCT is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.