Director of Billing and Collections

Responsibilities:

• Develop and implement strategic plans to optimize the billing and collections process, ensuring compliance with firm policies and industry regulations.
• Overseeing the billing cycle, including invoice generation, distribution, and tracking, to ensure accuracy and timeliness.
• Managing the collections process, including monitoring outstanding invoices, communicating with attorneys, and clients, regarding payment status, and resolving billing disputes.
• Analyzing billing and collections data to identify trends, areas for improvement, and opportunities to enhance revenue generation.
• Collaborating with attorneys, partners, and other stakeholders to address billing and collections issues, providing guidance on client billing arrangements, and streamlining processes.
• Leading and mentoring a dispersed hybrid/remote billing and collections team, providing guidance, training, and performance feedback to ensure high-quality service delivery.
• Developing and maintaining relationships with attorneys, addressing their billing inquiries and concerns in a professional and timely manner.
• Staying informed about industry best practices, trends, and technologies related to billing and collections, and implementing innovative solutions to improve efficiency and effectiveness.

Requirements

• Bachelor’s degree in finance, accounting, business administration, or related field
• Proven experience in billing and collections management within a law firm
• Prior experience working with leading law firm time and billing applications such as: Aderant Expert, Elite Enterprise, Elite 3E, etc. is required.