Data Operations Specialist (CFPB)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is looking for an experienced Data Operations Specialist to support Consumer Finance Protection Bureau (CFPB). As a Data Operations Specialist, you will work with a team of consultants, engineers, and analysts to identify the business requirements to migrate CFPB’s data to the cloud while continuously improving data quality, security and integrity.

Responsibilities:

• Collaborate closely with data architects, business users, and business managers to:
  • identify and develop data processing procedures, metrics, and standards.
  • develop and analyze requirements for implementing Extract, Transform and Load (ETL) techniques and data processing for large scale migrations.
  • support data management needs
• Transfer data between environments such as external file transfer, internal databases, and file systems.
• Process and analyze data including, but not limited to, financial market data, consumer complaints data, and operational data that is under the jurisdiction of CFPB.
• Perform data quality assurance tasks such as writing data validity, consistency, and completeness checks.
• Document and maintain operating procedures and data governance protocols.
• Manage PostgreSQL database configuration and orchestration.
• Administration and user support for databases (Such as PostgreSQL, SQL Server, etc.), analytics applications (Such as R, Python, SAS, STATA, MATLAB, etc.), and operating systems (Windows, Linux, or Mac).
• Management of data services using Cloud offerings in AWS.
• Lead by example and pitch in to enable successful and seamless client delivery.

Requirements

• Total of 2+ years experience as a Data Operations Specialist
• 2+ years of experience leveraging Postgres in a parallel processing environment
• 2+ years of experience in Python and cloud-based SDKs for data manipulation, scripting, and automation
• Strong understanding of database concepts.
• Experience with one or more dialects of SQL.
• Experience implementing data observability (understanding of data health and performance) in a cloud environment.
• In-depth knowledge of AWS services relevant to data management such as Amazon S3, AWS RDS, Amazon CloudWatch, etc.
• Experience building and maintaining ETL processes and data pipelines in a cloud environment, such as building DAGs in tools like Apache Airflow.
• Knowledge of workflow orchestration and data pipelines management.
• 2+ years of experience coordinating and managing data intakes into cloud storage and data platforms using tools like AWS DataSync.
• Experience automating data transfers using file transfer technologies such as SFTP, AWS native services, or other cloud offerings.
• 2+ years of experience monitoring and providing triage and issue support for a cloud data and analytics environment.
• Experience supporting operational data management including access controls, coordination between various teams, and ensuring consistent availability of high-quality data.
• Experience developing or leveraging tools to provide automated monitoring capabilities for cloud data environments including data platforms and data pipelines.
• Experience managing processes to handle data exceptions, quality issues, and control of data change management.
• Demonstrating excellent communication & interpersonal skills.
• Determining and prioritizing work tasks, including identifying and proposing solutions for optimizations.
• Documenting and recommending best practices and articulating process improvements and required changes.
• Strong problem-solving and troubleshooting skills related to data management challenges.

Preferred:

• Bachelors Degree in related field.
• Hands-on experience with Databricks or Snowflake. Experience with Unity Catalog in Databricks is a plus.
• Previous experience with large-scale data migrations and cloud-based data platform implementations.
• Experience developing data management and governance policies or coordinating and partnering with responsible parties.
• Experience with Postgres database administration, optimization, and data extraction.
• Migrating data from local server environments to a modern cloud environment (e.g. AWS, Azure, GCP), including the movement of large amounts of data.
• Working with compliance teams such as Cybersecurity and Privacy to ensure data systems meet security and privacy requirements.
• Experience establishing service level agreements/objectives and monitoring the effectiveness of procedures to facilitate the resolution of compliance issues with data owners and data stewards.
• Experience assessing data quality performance against data governance operational metrics.
• Experience managing code in GitHub or other similar tools.
• Experience with Shell scripting.
• Experience with GoClientDelivery.

Clearance requirements:

• Must be able to obtain and maintain a Public Trust clearance.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.   #itccareers