Data Center Operations Manager

Ready to Ignite your career and work alongside some of the most innovative and brightest professionals in the GovCon Space? Join us and unleash your potential working in an Agile environment managing and modernizing enterprise systems.

Your Role

• Manage the day-to-day operations of multiple data centers, including network infrastructures, server platforms, installed systems and software environments, databases, and application servers.
• Ensure operational availability and security of systems through the implementation and maintenance of operational practices such as patching and vulnerability remediation.
• Monitor and maintain system performance, troubleshooting issues as they arise to minimize downtime.
• Oversee the reporting and escalation processes, ensuring timely resolution of issues.
• Ensure staffing levels are adequate to meet operational needs, including hiring, training, and scheduling contract staff.
• Coordinate with vendors and service providers to manage and maintain hardware and software infrastructure.
• Manage data center projects, including upgrades, expansions, and new installations.
• Develop project plans, timelines, and budgets, and monitor progress against these plans.
• Ensure that all projects comply with government regulations and industry standards.
• Conduct regular risk assessments and audits to ensure compliance with security protocols and standards.
• Identify potential risks and vulnerabilities in the data center operations and develop mitigation strategies.
• Monitor and analyze data center performance metrics to identify areas for improvement.
• Implement best practices to optimize energy efficiency and reduce operational costs.
• Regularly review and update operational policies and procedures to enhance efficiency and performance.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field. Seven years of equivalent work experience may be used to qualify.
• Minimum of 10 years of experience in data center operations, with a minimum of five years of data center management.
• Strong knowledge of data center operations, cloud services, server platforms, storage platforms, databases, application servers, and operating systems.
• Deep understanding of the ITIL framework and best practices for service management.
• Excellent leadership and team management skills.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Ability to obtain and maintain a government clearance as required for access to classified information.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Ignite IT is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic. In accordance with EO 13665 Final Rule, Ignite IT will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

US CITIZENSHIP REQUIRED - Applicants selected must be able to possess and maintain a government clearance as required for access to classified information.