Data Analyst (OMBUDS) (TS/SCI Required)

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is looking for a Mid-Level Data Analyst (OMBUDS) with the ability to provide analytical support services for the agency's Human Resources department. Carry out data collection and analysis activities, interpret data and analytic results, develop and vet recommendations on Human Capital, such as promotion, attrition, hiring, and total composition rates compared to other agencies. Perform most work independently in a mid-level, non-managerial role.

Responsibilities:

• The candidate will perform data statistical analysis for the OMBUDS office, focusing on dispute and demographic reporting.
• Collect, analyze, and report OMBUDS Visitor data and Alternative Dispute Resolution (ADR) Client data from internal logs and repositories.
• Provide graphic support to depict employee engagement survey comment trend analysis.
• Collect, analyze, and report data to enable the Government to complete required reports, including, but not limited to, the DoD OGC data call for ADR, employee survey trends analysis, and to support agency strategic efforts.
• Create monthly trends dashboards depicting OMBUDS Visitor trends in support of monthly OMBUDS update to the Chief of Staff(CoS).
• Provide OMB monthly and quarterly trend reports/presentations for the CoS adn Agency Director.
• Prepare and submit ad hoc reports that display an analytic effort depicting the results of the ongoing Internal Mobility Survey, New Employee Experience Survey, and Exit Survey trends.
• Analyze and report data derived from OMBUDS Pulse Check surveys and Workforce Dynamic Assessments supporting ad-hoc senior leader engagements.
• Develop and deliver reports and presentations to a variety of audiences throughout the client agency, including senior leaders. Analytical tools include Tableau or PowerPoint for visualizations, SQL and Excel for pulling data, and analyzing percentage rates of dispute filings and resolutions.
• Utilize, develop, and deliver queries and reports from the client’s HRIS system to present to client. (myHR is the main system pulled from, utilizing SQL to access and pull the data), using appropriate data science and business intelligence tools such as MySQL, Python/C#, Tableau, PowerPoint, and Excel
• Display analytic results in text and visually using appropriate data science, business intelligence, and visualization tools, such as Python, R, SQL, Tableau, PowerPoint, and Excel, and communicate results to client audiences at all levels with presentations and briefings.
• Perform data management and analysis for quarterly and annual reports.

Location: JBAB, DC

Requirements

• Bachelor's Degree in data analytics or equivalent and minimum experience
• 5 - 7 years in business (or data) analytics
• Experience querying and joining data using SQL and Python.
• Advanced knowledge of Excel.
• Experience preparing quick-turn data analytics based on project requirements.
• Experience using data science, business intelligence, and visualization tools: SQL, Python, Tableau, PowerPoint, and Excel.

Preferred skills:

• Experience in applying analytics best practices to human capital problems and hypotheses.
• Experience with the Intelligence Community (IC)
• Experience with Workforce/Talent Management/Analytics
• Ability to communicate results to client audiences at all levels with presentations and briefings.
• Experince with Survey analysis and deployment helpful, but not required.

Clearance requirements:

• Must have an active TS/SCI at the time of hire, and be willing/able to get CI Polygraph

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.   #itccareers