JobHire
face icon
Register to automatically apply for this and similar jobs
Register
star

Data Analyst

TechOp Solutions International

Washington, district of columbia


Job Details

Full-time


Full Job Description

TechOp Solutions is seeking a highly skilled data analyst with excellent communication skills, strong analytical abilities, and experience in statistical analysis to support a federal client. 

 The ideal candidate will excel in ServiceNow, demonstrate exceptional problem-solving and analytics skills, and thrive in a fast-paced environment. Proficiency in advanced Excel and business intelligence tools is essential. With a strong focus on data accuracy and customer service, the candidate will be dedicated to delivering outstanding analytical support, working both independently and collaboratively as part of a dynamic team. 

Duties:

  • Provide statistical analysis and ad hoc reporting as required using the analytics database. 
  • Offer technical writing and editing support. 
  • Develop analytics to identify trends across multiple data sources within the organization. 
  • Evaluate existing business practices and systems, recommending improvements to enhance efficiency and streamline operations while maintaining or increasing compliance rates. 
  • Handle cases and create summaries for referral to appropriate personnel or offices for further review and action. 
  • Enter related information into the Tableau business intelligence and analytics database. 
  • Conduct benefits realization and earned value management analysis. 
  • Other duties as assigned 

Requirements

  • Bachelor’s degree and three years of related experience; or master’s degree with two years of related experience. 
  • 2+ years' experience working with ServiceNow 
  • Strong reading comprehension, writing, and communication skills. 
  • Proficiency in conducting detailed policy research and producing qualitative and quantitative reports. 
  • Experience in handling requests, conducting database searches, designing process maps, and similar tasks. 
  • Ability to work independently and manage multiple work assignments effectively. 
  • Familiarity with customer relationship management (CRM) tools and other relevant applications. 
  • Advanced skills in Microsoft Office software.  
  • Experience in law enforcement/immigration or interpreting and applying regulatory laws is preferred. 
  • Bilingual proficiency  is preferred. 

Get 10x more interviews and get hired faster.

JobHire.AI is the first-ever AI-powered job search automation platformthat finds and applies to relevant job openings until you're hired.

Registration