Technical Sales Architect

Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today!

About Us: Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our team, which makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development, and team member input, all in a comfortable family-friendly culture.

Description: To support the growth of Charles IT, we are seeking to add a Technical Sales Architect (TSA) to join our exceptional team. The focus of the TSA is to provide presales support for our Business Development, Projects, and Account Management teams. The TSA is an integral member of the organization, as this position is responsible for bridging our technical solutions with our focus on client engagement and real relationships.

What Do We Do? Create real relationships and raving fans by implementing and supporting best in class technology.

Duties and Responsibilities:

• Support various arms of our business with the design, quoting, and delivery of technical solutions for prospective and existing clients
• Perform Operational Maturity Level (OML) assessments during the presales process of prospective clients
• Join various strategic meetings with executive audiences aimed at technical road-mapping or solutions
• Serve as a Subject Matter Expert in Charles IT’s technical services, for our clients and internal team members
• Provide ad hoc support for our projects team
• Augment our Technical Business Review process by assisting Account Managers on technical prep and delivery

Requirements

• Associates degree or equivalent in a related field; and 5-8+ years related experience and/or training; or equivalent combination of education preferably in the technology field
• Superior oral and written communication skills required

• Proven ability to juggle multiple client needs with the ability to multi-task and function collaboratively as a member of a fast-paced, client orientated team
• Demonstrable ability to communicate, present, and work with key stakeholders at all levels of an organization, including executives and C-level
• Advanced Experience with Cisco/Meraki, Datto, VMware, Microsoft 365: (Azure, Microsoft Endpoint Manager/Intune, Exchange Online, SharePoint)
• Expertise with ConnectWise, RMMs, VOIP phone systems and or Mac OS is a plus
• Enthusiastic and dedicated to the challenges of a growing company and client base
• Excellent follow-through to see tasks through completion

• Self-starter with the ability to perform independently with little or no supervision
• High level of organization; sharp attention to detail
• Ability to pass a background check
• Current, valid US driver's license isrequired.

Benefits

Benefits: Charles IT offers a competitive benefits program including Health, Life, Disability, Paid Holidays, PTO, Dental, 401K. In addition, we offer free dry cleaning, a fully stocked break room, Friday lunches, team-building outings, professional development and so much more!

Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.