MRP Office Administrator

The Managed Repair Program Administrator will be responsible for acting as the key administrative support resource. The MRP Administrator will work in a team environment to provide a full and high level of administrative support and assistance to the (MRP) development and execution.

Essential Functions

• Manage and organize information flow.
• Set up claims in Elite ERP (Enterprise Resource Planning) and Relay information to the MRP Vendor’s CRM
• Prepare correspondence, documents and reports, including those of a highly confidential nature.
• Ensure the payments from the MRP are linked to the correct claim and paid in full before closing out the job
• Work collaboratively with staff in other MRP and Elite departments
• Assist in the collection of Certificate of Satisfaction
• Maintain files and record-keeping systems for the MRP.
• As required, provide support or work on special projects.
• Perform other duties as required.

Minimum Qualifications

• Preferably an associate degree or combined education and experience
• Previous office administration experience, preferably 2-5 years.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Superb written and verbal communication skills.
• Strong time-management and multitasking abilities.
• Proficiency with office applications, and aptitude for learning new software and systems.
• Oral and written communication skills.
• Well-developed Interpersonal skills
• Honed Organizational skills.
• Outstanding Clerical skills.

Job Type: Full-time

Salary: From $35,000.00 per year

Requirements

Essential Functions

• Manage and organize information flow.
• Set up claims in Elite ERP (Enterprise Resource Planning) and Relay information to the MRP Vendor’s CRM
• Prepare correspondence, documents and reports, including those of a highly confidential nature.
• Ensure the payments from the MRP are linked to the correct claim and paid in full before closing out the job
• Work collaboratively with staff in other MRP and Elite departments
• Assist in the collection of Certificate of Satisfaction
• Maintain files and record-keeping systems for the MRP.
• As required, provide support or work on special projects.
• Perform other duties as required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance
• Generous accrual PTO - 13 Days from 0-1 year; 15 days after 1 year.
• Sick pay
• Professional Development Opportunities through the University of Dayton
• Career growth potential