MRP Office Administrator

The Managed Repair Program Administrator will be responsible for acting as the key administrative support resource. The MRP Administrator will work in a team environment to provide a full and high level of administrative support and assistance to the (MRP) development and execution.

Essential Functions

• Manage and organize information flow.
• Set up claims in Elite ERP (Enterprise Resource Planning) and Relay information to the MRP Vendor’s CRM
• Prepare correspondence, documents and reports, including those of a highly confidential nature.
• Ensure the payments from the MRP are linked to the correct claim and paid in full before closing out the job
• Work collaboratively with staff in other MRP and Elite departments
• Assist in the collection of Certificate of Satisfaction
• Maintain files and record-keeping systems for the MRP.
• As required, provide support or work on special projects.
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