IT & Systems Manager

The IT & Systems Manager will lead the build-out of an Information Technology function at CLS. The role will plan, organize, control, and improve information technology stack and computer systems across the company. This role will also manage IT third-party support as well as part-time break/fix resources

Requirements

Duties And Responsibilities

• Evaluate and document current state of information technology stack
• Identify technology needs and make scalable recommendations to company Leadership
• Detect root cause and implement solutions to long-standing employee issues, while tracking case performance
• Develop training programs to proactively build employee IT knowledge
• Maintain company hardware and software programs
• Ensure security of data, network access and backup systems
• Support advances in the company’s use of software and systems to improve productivity and efficiency
• Provide strategic direction as a stakeholder on the team responsible for transitioning Creative Learning Systems to a new ERP system
• Recruit, hire, and train new team members as needed.
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Creative Learning Systems.

Education and Experience Needed

• Bachelor’s degree in Computer Science, Information Technology, or another related field.
• Five or more years in progressive experience within an IT function.
• Proven experience working with cross-functional teams to identify and evaluate technology systems
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently and to manage multiple tasks and deadlines.

Professional Competencies

• Adaptable
• Stress tolerant
• Self-directed
• Field expert
• Critical thinker

Benefits

• Strong connection to the purpose of your work, knowing you’re helping teachers and students grow
• Working with delightful people at a flourishing company
• Full benefits package, including paid parental leave
• Company pays 3% of salary into 401k (regardless of employee contribution amount)
• Competitive salary (range for position: $90,000 - $110,000 annually + bonus)