Front Desk Receptionist

About SparkFun

Since 2003, SparkFun has been helping turn ideas into reality – whether you’re creating a smart weather station, exploring the frontier of machine learning, building a robot for school or prototyping your first (or tenth) product. No matter your vision or skill level, our open source components, resources and online tutorials are designed to broaden access to innovative technology and make the road to a finished project shorter.

We are an equal opportunity employer that values a diverse workforce and an inclusive culture. SparkFun offers an abundance of opportunities to learn new skills from other Funions, in addition to many other benefits and perks.

The Operations Group

The Operations Group is made up of a diverse group managing, maintaining, and executing on a variety of functions. At SparkFun, Operations includes Supply Chain, Finance, Data Analytics, HR, Facilities, Production, Shipping, Warehouse, and the Front Desk. Our team is dedicated to executing at a high level across the board to fulfill new opportunities.

SparkFun's Next Front Desk Receptionist

The Front Desk Receptionist will be the first point of contact for SparkFun's clients, customers, and visitors as well as our tenant's clients and visitors. This position will be greeting and supporting customers and visitors as well as answering and directing calls, responding to some customer inquiries, managing and delivering mail, ordering and stocking supplies, and maintaining a clean and organized reception area.

Essential Job Functions

• Greet and welcome visitors in a courteous and professional manner.
• Manage Local Pick-ups for on-site customers
• Answer and direct incoming phone calls to the appropriate person, department, or tenant.
• Manage incoming and outgoing mail, courier services, and deliveries.
• Answer basic customer support questions including, but not limited to: shipping information, tracking numbers, adding items to orders, etc
• Maintain a clean and tidy reception area and surrounding areas
• Ensure all office supplies are stocked.
• Perform basic clerical tasks such as filing, copying, scanning, and data entry.
• Assist in planning and organizing company events, travel, and, occasionally, meetings & appointments for other employees

Requirements

Requirements

• High school diploma or equivalent.
• At least one year of experience as a Receptionist or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and Google Suite.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy.
• Professional appearance and demeanor.
• Willingness to help out in other functions, as needed

Benefits

SparkFun Benefits & Perks

At SparkFun, we ask a lot of our employees, and that’s why we give so much in return. Here are just some of the benefits:

• Competitive salary
• Medical/dental/vision plan
• Matching 401(k),
• A casual dress code for you
• Dogs - yes, we bring dogs to work
• Full gym with climbing wall. If that’s not your style we offer a monthly gym stipend or onsite yoga
• We have a great employee discount and opportunities to create and share content with the SparkFun community
• Paid time to volunteer
• EcoPass (public transportation pass)
• Flexible Paid Time Off
• Summer BBQs, work parties, and more!