Workforce Literacy Program Coordinator

BACR’s Career Pathways division serves as the link to jobs, careers and post-secondary education. The Workforce Literacy Program Coordinator ensures participants have an understanding of high-growth sectors and careers, vocational training programs, and immediate employment opportunities, as well as the literacy requirements to access the careers/jobs. Program Coordinator works with participants one on one in order to create participant centered career and education plans, which are designed to help them reach the short and long-term goals that will lead to economic self-sufficiency.

Applicants should have experience serving adults over 18 years old within the following priority populations: Disconnected from education, unemployed and underemployed, immigrants, and pregnant and parenting. All applicants should be able to act with a sense of urgency, carry a caseload of up to 60 clients, should be confident with problem solving skills and be innovative in working with multi-barriered adults.

Benefits:

• Compensation: 75K Salaried
• Classification: Exempt, Full-time
• 16 Paid BACR Holidays
• Up to 3 week's vacation and additional sick time
• Medical, dental, vision, life insurance, FSA, hospital indemnity, wellness/mental health benefits, pet insurance, WellHub pass, 403b
• Professional Development Opportunities

Requirements:

• Bachelor’s degree in related field
• Ability to work full time (Mon-Fri, possible to work some evenings and periodic Saturdays)
• Successful completion of Live Scan/fingerprinting (upon hire)
• 2+ years’ experience in the workforce field
• 2+ experience working with ELL learners
• 3+ years’ experience working with multi barrier youth and/or adults ages 14-24 years old
• 3+ years’ experience with workshop facilitation/lesson planning
• Excellent organization and leadership skills
• Excellent oral and written communication skills
• High level of personal accountability for the quality and impact of work
• Ability to problem-solve and identify priorities with a sense of urgency
• Ability to work well under pressure and seek help when needed
• Able to work in ambiguity; innovative, flexible, nimble, self-motivated, self-directed
• Professional technology skills including Microsoft Word, Excel, and PowerPoint, Adobe Acrobat, and database software. Ability to scan, edit and create PDF files and experience with shared files.
• Experience with data entry and analysis
• Ability to be on call

Preferred:

• High level of personal accountability for the quality and impact of work
• Knowledgeable of Bay Area communities and career and education resources
• Ability to handle multiple projects simultaneously with attention to detail and accuracy while adhering to deadlines
• Willingness and ability to take initiative
• Ability to empathize with colleagues and individuals from a racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic and cultural diversity backgrounds

Responsibilities:

Program Coordinator Responsibilities:

• Support in building out Workforce Literacy Program (WFLP) (i.e. trainings, career panels, career advisory board)
• Point person for employment resources and opportunities in San Francisco
• Create and refine curriculum for participants to receive training in Child development and Education (CDE) and Transportation, Driving and Logistics (TDL) career sectors
• Represent BACR’s Career Pathways team at workforce meetings in San Francisco
• Develop and maintain communication and positive relationships with organizations, institutes, community partners, and employers
• Complete evaluations, reports, and assessments as required
• Provide program updates and progress reports
• Track and meet deadlines for submission of reports and other documentations
• Conduct job in accordance with BACR Best Practices

Career Advising and Job Placement:

• Utilizing work readiness assessments, create short term and long term educational and career plans
• Meet with participant in-person on a regular basis to formally monitor progress of career action plans
• Utilize industry standards to advise participants toward careers of interest and of growth
• Conduct industry-focused assessments with participants to gauge their readiness in various career pathways
• Meet frequently with case managers to ensure collaborative case planning
• Be available for participants who have completed active participation in the program to continue and assist in job coaching and advising, as needed
• Responsible for maintaining case notes on each client; accurately and regularly input data into Salesforce, spreadsheets and funder databases to maintain participant information in accordance with BACR’s standards and any program-specific funder(s)’ requirements
• Participate in coordinating collaborative case conferencing sessions; facilitate phone and in person meetings between stakeholders that are each serving/supporting participants; collect status updates and additional data on participants from partners

Literacy Training Facilitation

• Develop and implement job readiness, as well as English, numeracy, and digital literacy training curriculum tailored to the needs of diverse participant populations
• Deliver engaging and effective training sessions in both group and one-on-one settings
• Utilize a variety of teaching methods and materials to accommodate different learning styles
• Collaborate with colleagues to develop and refine literacy and career training programs
• Monitor and evaluate the effectiveness of training sessions, making adjustments as needed
• Collect and analyze data on client progress and program outcomes to inform continuous improvement
• Conduct comprehensive assessments to identify clients' literacy levels and career aspirations
• Create personalized action plans that integrate literacy improvement with career development
• Provide ongoing support, encouragement, and resources to help clients meet their goals

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.