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Operations Manager
Knowhirematch
Los Angeles, california
Job Details
Full-time
Full Job Description
Position: Operations Manager (90% Remote)
Location: El Segundo, CA (occasional office reporting)
About the Company:
Our client is a leading provider of digital legal tools and AI-driven solutions, offering comprehensive educational resources to legal professionals. They focus on efficiency and high service standards for their subscribers.
Key Responsibilities:
- Oversee daily operations, financial reporting, and compliance.
- Lead efforts in data tracking, reporting, and automation to streamline workflows.
- Maintain and improve data tracking systems, including creating KPI dashboards for leadership.
- Implement automation tools to reduce manual processes and enhance efficiency.
- Support customer service by integrating AI tools.
- Ensure compliance with education and legal standards (e.g., CA State Bar, HRCI, SHRM).
- Manage financial aspects, including budget tracking, subscriptions, and sales tax compliance.
- Collaborate with marketing on campaigns and automate customer engagement processes.
Requirements
Qualifications:
- Bachelor's degree in Business, Finance, Marketing, or related field.
- 5-7 years of experience in operations, finance, marketing, and compliance.
- Strong skills in data management, reporting, and analysis.
- Familiarity with IT security and compliance best practices.
- Experience with marketing automation tools (e.g., HubSpot) and customer platforms (e.g., Intercom).
- Excellent organizational, leadership, and communication skills.
Benefits
Why Join Us:
- Be part of an innovative, forward-thinking team.
- Leadership role in a dynamic small team environment.
- Contribute to impactful projects driving company growth.
- Enjoy a flexible, mostly remote work schedule.
Compensation:
$100,000 - $150,000 per year
Benefits:
- 401(k) with matching
- Dental, health, vision, and life insurance
- Paid time off