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Operations Manager

Knowhirematch

Los Angeles, california


Job Details

Full-time


Full Job Description

Position: Operations Manager (90% Remote)

Location: El Segundo, CA (occasional office reporting)

About the Company:

Our client is a leading provider of digital legal tools and AI-driven solutions, offering comprehensive educational resources to legal professionals. They focus on efficiency and high service standards for their subscribers.

Key Responsibilities:

  • Oversee daily operations, financial reporting, and compliance.
  • Lead efforts in data tracking, reporting, and automation to streamline workflows.
  • Maintain and improve data tracking systems, including creating KPI dashboards for leadership.
  • Implement automation tools to reduce manual processes and enhance efficiency.
  • Support customer service by integrating AI tools.
  • Ensure compliance with education and legal standards (e.g., CA State Bar, HRCI, SHRM).
  • Manage financial aspects, including budget tracking, subscriptions, and sales tax compliance.
  • Collaborate with marketing on campaigns and automate customer engagement processes.

Requirements

Qualifications:

  • Bachelor's degree in Business, Finance, Marketing, or related field.
  • 5-7 years of experience in operations, finance, marketing, and compliance.
  • Strong skills in data management, reporting, and analysis.
  • Familiarity with IT security and compliance best practices.
  • Experience with marketing automation tools (e.g., HubSpot) and customer platforms (e.g., Intercom).
  • Excellent organizational, leadership, and communication skills.

Benefits

Why Join Us:

  • Be part of an innovative, forward-thinking team.
  • Leadership role in a dynamic small team environment.
  • Contribute to impactful projects driving company growth.
  • Enjoy a flexible, mostly remote work schedule.

Compensation:

$100,000 - $150,000 per year

Benefits:

  • 401(k) with matching
  • Dental, health, vision, and life insurance
  • Paid time off

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