Operations Manager

The April Parker Foundation is a community-based nonprofit dedicated to uplifting historically underserved BIPOC communities in Orange and Los Angeles Counties. We support individuals, families, veterans, and small businesses through culturally relevant programs and services that strengthen and empower our community. As we expand, we’re seeking an Operations Manager to help enhance our operational efficiency and ensure our programs run smoothly.

About the role

The Operations Manager will oversee the day-to-day operations of our organization, ensuring that our programs and services are delivered efficiently and effectively. Reporting directly to the Executive Director, the Operations Manager will be responsible for improving operational procedures, managing resources, and supporting staff and program managers to optimize our impact. This is a full-time role suited for someone with a strong background in nonprofit operations, team leadership, and organizational management.

Key responsibilities:

• Develop and implement processes that improve overall efficiency and streamline operations across the organization.
• Oversee the allocation and management of resources (equipment, facilities, supplies) to support program delivery and organizational needs.
• Provide strategic oversight for the organization's marketing and IT functions, ensuring alignment with operational goals and leveraging technology and branding to support program delivery and organizational growth.
• Collaborate with program managers to support their operational needs, ensuring they have the tools and resources necessary to achieve program goals.
• Ensure all operations comply with local, state, and federal regulations. Maintain accurate records and documentation for audits and organizational transparency.
• Manage relationships with vendors, contractors, and external partners to ensure quality service and cost-effectiveness.
• Assist the finance team with budgeting and expense management, ensuring operational costs stay within budget.
• Address and resolve any operational issues or bottlenecks that may hinder the effectiveness of programs or services.
• Identify areas for improvement within our operational framework and suggest actionable steps to enhance our processes.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field. Equivalent experience in nonprofit operations is also valuable.
• 3-5 years of experience in an operations management role, preferably within a nonprofit or community-focused organization.
• Strong organizational and multitasking abilities.
• Proficiency in operational software (e.g., project management tools, CRM systems).
• Excellent communication and interpersonal skills to work effectively with diverse teams and stakeholders.
• Problem-solving mindset and a proactive approach to challenges.
• Financial literacy and experience with budgeting or cost management.

Benefits

QSEHRA (Qualified Small Employer Health Reimbursement Arrangement): Our competitive healthcare package includes coverage for medical, vision, dental, and prescription expenses, with reimbursement options tailored to your needs.

401(k) Retirement Plan by Guideline: Secure your financial future with our 401(k) retirement plan, managed by Guideline, offering convenient investment options and employer contributions.

Generous Paid Time Off: Enjoy a healthy work-life balance with our generous paid time off policy, including vacation days, personal days, and mental health time off to prioritize your well-being.

Annual Shutdown: Embrace the holiday spirit and spend quality time with your loved ones during our annual shutdown period from December 24th to December 27th, with paid time off.

Paid Holidays: Celebrate and recharge with 12 paid holidays throughout the year, including all 11 federal holidays, to enjoy special moments with family and friends.

Sick Leave: Take care of yourself when you're under the weather with paid sick leave to ensure you can rest and recover without worrying about lost income.

Bereavement Leave: Receive compassionate support during difficult times with bereavement leave to attend to the needs of yourself and your family following the loss of a loved one.

Paid Family Leave: Prioritize your family's well-being with paid family leave benefits to support the joys and responsibilities of parenthood, caregiving, or family emergencies.

Salary Range
$90,000 - $115,000 annually, depending on experience and qualifications.

Why Join Us?

Joining the April Parker Foundation means becoming part of a team that is dedicated to creating a positive impact in the community. As our Operations Manager, you’ll play a critical role in enabling our programs to thrive, ultimately helping us reach and uplift more individuals and families in need.