Intake Supervisor
Direct Counsel, LLC
Los Angeles, california
Job Details
Full-time
Full Job Description
Direct Counsel is partnered with a rapidly growing Plaintiff's Personal Injury practice located in Los Angeles; CA is seeking an Intake Supervisor. The firm has amazing growth potential and an excellent work culture.
Responsibilities:
•Oversee and manage the firm's pre-litigation cases with the assistance of case managers and a team of assistants and departments including property damage, records, demands, negotiations and lien negotiations.
•Run Analytics to source where cases are coming from and strategize plan to close the client
•Take charge of all phases of pre-litigation, ensuring proper working up of cases by case managers including.
•Gather necessary information, documents, and evidence for each case.
•Maintain regular and proactive communication with clients to ensure a positive client experience.
•Provide timely updates on the progress of their case to keep them informed and engaged.
•Collaborate on case evaluation, strategizing, and medical management to enhance case value and obtain the maximum possible settlement for our clients.
•Conduct regular audits of pre-litigation cases and hold regular meetings with your team to ensure efficient case management.
•Ensure all team members and departments are achieving their respective KPI’s
•Collaborate with other attorneys and legal professionals to develop case strategies
Requirements:
· A strong work ethic and attention to detail.
· Ability to work effectively within a team environment.
· Passion for representing injured clients against insurance companies.
· Previous experience in pre-litigation or litigation personal injury cases.
· Excellent organizational and communication skills.
· Excellent written and verbal communication abilities
· Attention to detail and strong organizational skills
· Ability to be a leader and effectively lead all team members within the departments you manage
Compensation and Benefits:
Competitive salary plus bonuses depending on experience
-Free parking
-PPO Insurance: Medical, Dental, Vision
-401k
-PTO
-Paid holidays