Intake Supervisor
Direct Counsel, LLC
Los Angeles, california
Direct Counsel is partnered with a rapidly growing Plaintiff's Personal Injury practice located in Los Angeles; CA is seeking an Intake Supervisor. The firm has amazing growth potential and an excellent work culture.
Responsibilities:
•Oversee and manage the firm's pre-litigation cases with the assistance of case managers and a team of assistants and departments including property damage, records, demands, negotiations and lien negotiations.
•Run Analytics to source where cases are coming from and strategize plan to close the client
•Take charge of all phases of pre-litigation, ensuring proper working up of cases by case managers including.
•Gather necessary information, documents, and evidence for each case.
•Maintain regular and proactive communication with clients to ensure a positive client experience.
•Provide timely updates on the progress of their case to keep them informed and engaged.
•Collaborate on case evaluation,...