Business Relationship Manager

We are looking for a Business Partnership manager to grow our new business in Mexico, with a focus in Mexico import/export industry. This position will be responsible for seeking and developing strong & long term business customers within the markets via engaging with selected strategic partners in the Mexico import/export eco-systems including but not limited to Marketplaces, logistics, marketing service providers, financial & payment services, etc. The ideal candidate must have strong business acumen and local knowledge, able to interact with C level at the client side. He/she should also have demonstrated ability to think strategically and has good vision about the market, product and technology in the global digital payment market.

Job Responsibilities

• Work with various type of partners and merchants in Mexico to actively identify, prospect, develop, and close key partnership and merchant accounts, leading and owning the full sales process

• Consistently acquire new key accounts and drive revenue through efficient pipeline management, ensuring agreements are closed in a timely manner.

• Proactively seeking for business opportunities with selected partners, be able to come up a holistic and comprehensive business collaboration proposal based on your understanding of business of partners and our key business requirements, be able to strike the deal and deliver the results efficiently.

• Stay informed on all relevant industry trends, the competitive landscape and customer needs, representing the company at various industry trade shows and conferences, sales meetings, and networking events• Collaborate with the client and cross-functional teams to manage customer and internal expectations

• Proactively establish and maintain effective working team relationships with all supporting departments, including the need to work closely with technical implementation and product teams to deliver solutions based on customer’s need.

• Network and consult with prospective clients, creating and managing relationships with C-Level executives while identifying key decision makers in the sales process

• Manage you sales pipeline using Salesforce, and provide ongoing, accurate forecasting

• Negotiate key client terms while aligning with internal implementation and delivery resource

•Work closely with the Merchant service team to ensure clients are on-boarded as quickly as possible whilst maintaining an excellent client experience

Requirements

• Experience in SaaS companies is acceptable.
• Must have a customer base within the Mexican market.
• Ability to connect with Mexican SMEs, regardless of the product sold (e.g., SaaS products).
• Responsible for identifying and engaging Mexican SME clients to help expand WorldFirst's channels.
• Bilingual Spanish and English

Job Requirements

• Applicants must have native-level proficiency in Spanish and English

• Strong networking skills with an active network at C-level with international trade merchants within US region, especially has network with merchants that imports from China.

• 7+ years sales experience within Finance/technology, ideally with a background in payments/virtual accounts/FX.

• Relentless new business hunter with an exceptional track record of overachievement

• Sharp strategic thinker who can think outside the box. History of innovative approaches to potential verticals and target markets. Ability to adapt to and lead through fast-paced, high-growth, uncertain environments and complex sales cycles.

• Knowledge of consultative / solution sales process with effective techniques and experience with the “Challenger” approach including developing client specific sales strategy, request analysis, buyer profiling, competitive landscape and risk assessment that addresses critical business issues

• Experience independently identifying, influencing negotiating, structuring and closing strategic/high revenue impact, enterprise solutions, including those that require deep sales and product integrations between companies

• Strong experience of developing and maintaining global, cultural, complex and long term client relationships that sustain results

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan