Assistant Manager, Japanese Communication Support

The Japanese Communication Support Assistant Manager will mainly support internal cross-functional teams in communicating with their counterparts at Square Enix Japan but will also work with the merchandise team to support their merchandise events. Position contingent upon experience.

Responsibilities

• Provide Japanese-English bilingual communications support with accurate translations and interpretations from Japanese to English and vice versa while working with the marketing and PR teams to ensure tasked projects progress in a smooth and timely manner.
• Translation assignments include but are not limited to, emails, meeting agendas, notes, product evaluations, marketing materials, and PR materials.
• Interpretation assignments include but are not limited to, internal/external meetings, conference calls, press conferences, developer interviews, and panel discussions.
• Work as a trusted liaison for all regions, providing cultural insight to help teams gain a better understanding of regional strategic differences.
• Support onsite operations for Square Enix America events including but not limited to merchandise trade/consumer shows.
• Assist with PO processing and invoice tracking.
• Assist with keeping internal tracking documents and communications up to date. 
• Other related duties as required.

Requirements

• Japanese and English fluency in business and professional settings with excellent bilingual spoken, written, and interpersonal communication skills.

• Acute attention to accuracy and detail in delivering high-quality results under tight deadlines.
• Highly organized, efficient, and productive with the ability to multi-task and maintain a heavy workload on an ongoing basis in a fast-paced environment.
• Ability to work effectively in a collaborative team environment working towards common goals.
• Flexibility and willingness to independently navigate areas of unfamiliarity (i.e., takes initiative and works well with little supervision).
• Ability to maintain strict confidentiality with privileged information.
• Strong word processing and other computer skills.
• Positive and willing to take on new opportunities and challenges with energy and enthusiasm.
• Willing to work outside traditional work hours to communicate with personnel in different time zones and support events.
• Willing to travel frequently both domestically and internationally to support events and meetings.

Education, Knowledge, and Experience:

• Bachelor’s degree or equivalent combination of education and work experience.
• Japanese and English fluency, both spoken and written, in business and professional settings.
• At least a year of professional translation and interpretation experience is a plus.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)
• Previous experience translating with CAT (computer-assisted translation) tools is a plus.

Supervisory Responsibility:

• This position has no supervisory responsibilities.

Travel:

• This position requires travel (domestically and internationally).

Benefits

• 100% Medical, Dental, and Vision coverage- with the option to add a spouse/domestic partner and children at 2% of the premium.

• Medical FSA (Flexible Spending Account) and Dependent Care FSA (Flexible Spending Account) to help pay for medical expenses, childcare, or adult care expenses with pre-tax dollars.
• Wellness programs- mental health resources, counseling, financial well-being, support for future moms, a 24/7 Employee Assistance Program hotline, and much more.
• Generous leave- from the start you can earn up to 25 days of PTO, we observe 13 major holidays and provide job-protected leave for life’s unexpected moments.
• 401K auto-enrollment and employer-match contribution.
• Be among the first to get copies of every game title, plus receive generous discounts on thousands of games in our library.
• Refer our next new team member and receive a $1000 bonus.

Annual Salary Range: $60,000 - $85,000 base