Junior (Entry Level) IT Systems Engineer | CONTRACT
Soul Machines Ltd
Phoenix, arizona
Job Details
Contract
Full Job Description
Your role is to help keep our internal services and IT processes secure and running smoothly. This means patching servers and endpoints, tracking vulnerabilities and managing policy.
We use a variety of platforms and technologies, so this role features variety! You don’t have to know everything about a particular area, but you will be successful if you can think on your feet, adapt to new situations, and learn from the existing team.
We are a fully-remote, cross-timezone, leading technology company. You’ll mostly be working with team members in New Zealand and the US. We have a strong focus on infrastructure as code and automation to ensure team members are able to focus on interesting issues and develop new solutions.
General:
- Maintaining and patching cloud servers and end user computers
- Adhering to documented processes
- Assist with other technical support duties as required by the department and supported by relevant skills
- Respond and triage incoming alarms
Systems Maintenance:
- Setup of and maintaining automation for infrastructure and support workflows
- Implementing or integrating new solutions for the IT Operations team and Soul Machines
- Adhering to workflows for project implementation
- Device lifecycle management
- Adhering to all documented processes
- Incident Management
Requirements
- The candidate would have successfully completed and graduated from a reputable training institution with a graduate diploma in Information Technology Level 7 or the equivalent.
- Excellent communication skills, and ability to multitask
- Exposure to any of the following:
- Automox
- Qualys
- Terraform
- Okta
- Linux (Ubuntu)
- Windows 11
- macOS
- Basic network troubleshooting skills.
Benefits
- Flexible working arrangements
- Work from home