Call Center Representative

Cute Smiles 4 Kids is looking for a FUN and energetic Call Center Rep for Pediatric patients that has a desire to grow with our pediatric dental call center. Candidates must be professional, outgoing, well-organized, reliable, team-oriented.

This is a great opportunity to join our unique and evolving dental offices. We continue to build an amazing culture at Cute Smiles 4 Kids and would love for you to be a part of it!

• Respond to high volume inbound calls while compassionately handling questions/concerns
• Schedule new patient appointments
• Confirm patient appointments
• Use trained sales techniques to reach company goals of appointments set and customer satisfaction
• Various duties as assigned by the Call Center Leadership team
• This is for our Indian School Rd location

Requirements

Minimum Education and Experience:

• High School Diploma or equivalent required
• Ability to manage high call volume
• Desire to exceed customer service expectations
• Experience working in a fast paced, customer driven environment
• Previous call center experience a plus
• Dental office experience a plus
• Bilingual in English and Spanish a must
• Must work 2 Saturdays per month

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance