Benefit Services Representative in Washington

This position provides data entry support to the Benefit Services department by accurately processing enrollment and change forms for existing group members. Acts as a customer service contact to members and employees. To perform this job successfully, an individual must be able to satisfactorily perform each of the essential functions listed below.  Reasonable accommodations will be considered to enable an individual with disabilities to perform the essential functions.

Requirements

Essential Functions

• Accurate data entry of new and renewing group individual member and dependent enrollment
• Performs enrollment/eligibility audits
• Acts as a customer service contact for firms and employees, and responds and researches a high volume and variety of questions/issues to provide accurate and timely information
• Must be able to learn and understand insurance & benefit contracts and respond to...