Yard Technician

Location: Richmond Branch

Job Title: Yard Technician

Reports to: Branch Service Manager

SKILLS/KNOWLEDGE

This candidate will be responsible for the delivery / receiving of all construction equipment entering and leaving the yard, as well as yard organization. They will perform basic check-ins and preparation of new, used and rental equipment. Perform any necessary building maintenance assigned by management. Ability to drive a company vehicle to run necessary errands to support our customers and technicians. This candidate must be a self-starter, well organized and able to work without direct supervision. Must have excellent oral and written communication skills.

DUTIES & TASKS

• Performs Receiving and Delivery of all construction equipment and attachments, including but not limited to:
• Mechanical Inspections
• Fueling of New and Rental...

We are looking for a Customer Service Associate in our Rock Yard to provide excellent customer service for our business while also serving as a lube technician for our equipment. You will represent our company in a professional and cost-effective manner while you work in coordination with the Lead Mechanic and Branch Manager. Candidates with strong communication skills with an equipment servicing background will work best. A positive attitude and a desire to promptly resolve potential equipment needs and issues or will make you successful in this role. Ultimately, you will ensure that customers leave our locations satisfied and you will contribute to the branch's profitability.

Responsibilities

• Go the extra mile to engage customers

• Greet and direct customers
• Provide on site assistance to the lead mechanic
• Coordinate with your team to provide excellent customer service (especially during peak times)
...